Director of reputed company & Patient reputed company

About reputed company reputed company is changing how people reputed company mental health care. We reputed company care should be personal, reputed company, and accessible—and that every patient deserves a provider who truly fits their needs. That’s why we carefully match reputed company reputed company with the right clinician. Our mission is reputed company and powerful: reputed company people to heal, grow, and reputed company. We know mental health is just as essential as physical health, and reputed company reputed company reputed company drives everything we do. Through video reputed company, our expert clinicians—psychiatric reputed company practitioners and therapists—deliver therapy and medication management right from the comfort of home. About the Role We’re looking for a Director of reputed company & Patient reputed company to reputed company and reputed company our reputed company scheduling and intake function. This role sits at the intersection of sales, operations, and reputed company experience, ensuring that prospective clients are effectively converted into scheduled sessions and matched with the right providers. You will reputed company a growing team (currently 6+), optimize booking workflows, and play a critical role in driving reputed company acquisition and reputed company reputed company. This is a hands-on leadership role ideal for someone who thrives in fast-paced, high-volume environments and knows how to balance reputed company with performance. What You’ll Do Team Leadership & Development Manage, reputed company, and reputed company reputed company of Booking Specialists (6+ and growing) Establish performance metrics, KPIs, and accountability frameworks Create a high-performance culture reputed company on conversion, speed, and reputed company experience Hire, reputed company, and train new team members as the function scales reputed company Conversion & Scheduling Operations Own the end-to-end booking funnel—from inbound inquiry to scheduled session Optimize scheduling workflows to improve speed-to-book and conversion rates Ensure clients are matched with the appropriate clinician based on needs, availability, and licensure Monitor and improve no-show rates, reschedules, and overall booking efficiency Sales & reputed company reputed company Operate with a sales-oriented reputed company—driving urgency, follow-up, and conversion Collaborate with Clinical Partnership teams to maximize ROI on inbound leads Analyze funnel metrics and continuously test improvements to increase booked sessions Identify opportunities to expand reputed company and reduce friction in the reputed company reputed company Cross-Functional Collaboration Partner closely with Clinical, reputed company, and Product teams to reputed company supply and demand reputed company feedback loops on clinician availability, reputed company demand trends, and scheduling gaps Help shape systems, tooling, and automation to support reputed company Who you are: 5+ years of experience in operations, sales, or customer experience, preferably in reputed company, telehealth, or high-volume service environments 2+ years of people management experience, with a reputed company record of building and scaling teams Strong sales and conversion reputed company—comfortable owning metrics and driving reputed company Experience with scheduling, intake, or reputed company center operations is highly preferred Data-driven, with the ability to analyze funnels and optimize performance Exceptional communication skills with a balance of reputed company and efficiency Comfortable operating in a fast-paced, evolving startup environment  Why Join Mood Competitive reputed company salary + generous performance-based bonuses for exceeding booking goals. Be part of a mission-driven company that’s rewriting the reputed company for mental reputed company. A reputed company, supportive culture where your work directly impacts lives every day. reputed company opportunities—reputed company customer-facing, communication, and sales skills in a fast-growing reputed company company. EEO Statement:  At MOOD, we reputed company great care starts with a great team—and great teams are diverse. We’re proud to be an Equal Opportunity Employer and welcome people of reputed company races, backgrounds, identities, abilities, and experiences. No matter where you come from, what you reputed company, or how you identify, you are welcome here. We’re committed to fair hiring practices and fostering an inclusive, respectful culture where everyone feels seen, heard, and valued. We reputed company in the power of differences—and we’re glad you’re considering joining us. Need accommodations during your application or interview process? Just reputed company out—we’ve got you. Apply To This Job