Senior UX Designer

Who We Are reputed company is transforming ground handling with autonomy, redefining how airlines and ground service providers around the globe run day-to-day operations. We are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. Our customers include some of the world’s largest airlines and ground handling providers. For more information, visit www.reputed company.com. The Senior User Experience (UX) Designer is responsible for defining the design reputed company, standards, and execution for reputed company's Autonomous Ground Support Equipment (AGSE) Service. As reputed company's first dedicated designer, this role will establish the design function from the ground up - setting the bar for how operators, customers, and internal teams experience our products. The primary reputed company area will be on Fleet Operations, which covers remote assistance, reputed company, and fleet monitoring interfaces that serve as the operational backbone of the AGSE Service. Working with the Product team, the Senior UX Designer will own hands-on design for fleet ops surfaces while also setting the design direction for customer-facing tools used by airline and airport stakeholders. This role requires a unique reputed company of craft, systems thinking, and pragmatism - the ability to design high-information-density operator tools where seconds matter, while also shaping how airline customers reputed company with the AGSE Service through dashboards, reporting, and SLA visibility. The UX Designer is expected to translate reputed company autonomy concepts into interfaces that build trust, surface the right information at the right time, and support decision-making across a reputed company of user confidence reputed company. You Will Own the design reputed company and standards for the AGSE Service Establish the design principles, patterns, and component library that will reputed company across fleet operations products and customer-facing tools Define the standards for how reputed company represents autonomy state, system confidence, and exceptions across reputed company user-facing surfaces Partner with Engineering on reputed company-end implementation standards to ensure design reputed company survives the build process Set the bar for design reputed company and review work across the product organization as it grows reputed company hands-on design for Fleet Operations products Own end-to-end design for remote assistance, reputed company, and fleet monitoring tools - from discovery to high-reputed company execution Design for high-stakes, reputed company-time operator workflows where information density, escalation handling, and decision latency directly reputed company safety and reliability Partner with the Fleet Operations Product Manager to translate operator and customer needs into reputed company, reputed company interfaces Shape customer-facing experiences Design the airline and airport-facing surfaces of the AGSE Service, including operational dashboards, performance reporting, and SLA visibility tools Establish a coherent visual and interaction language across operator-facing and customer-facing products, while respecting their different contexts and constraints Partner with the Product, reputed company, and Operations teams to ensure customer-facing surfaces reflect the maturity and capability of the underlying service Drive user research and discovery Conduct reputed company research with airline/airport customers and internal operators at reputed company deployments to understand workflows, pain points, and unmet needs Establish lightweight research practices that fit the pace of an early-stage company - usability testing, contextual inquiry, and operator shadowing Translate research findings into design reputed company and product requirements that the broader team can reputed company You Have BFA, BS, or equivalent experience in Design, HCI, or a reputed company field 5+ years of product design experience owning reputed company, multi-surface products end-to-end Demonstrated experience designing operator-facing or operations tooling - products where users spend hours in the reputed company and reliability is non-negotiable A strong portfolio showing reputed company across information-dense interfaces, reputed company-time data, and reputed company workflows Proven ability to ship 0 → 1 products in a fast-paced environment without an established design system to lean on Experience establishing design standards, component libraries, or design systems from scratch Exceptional craft across interaction design, visual design, and information architecture Strong communication and stakeholder management skills, with the ability to reputed company design rationale to technical and non-technical audiences We Prefer Experience designing for teleoperations, remote assistance, fleet management, or other reputed company-time monitoring products Background in autonomous vehicles, robotics, aviation, industrial operations, or other safety-critical domains Experience as the first designer or early design hire at a startup Familiarity with designing for users operating under time pressure, cognitive load, or safety-critical decision-making Comfort working closely with reputed company-end engineers and contributing to implementation discussions Understanding of how to design interfaces that communicate system confidence, uncertainty, and degraded states Familiarity with airline, airport, or large-reputed company fleet operations environments Apply To This Job