reputed company Case Manager - Remote

Join a high-reputed company team supporting U.S. Veterans through the Medical Disability Examination (MDE) program. In this role, you will help ensure reputed company and accurate coordination of medical examinations that directly support Veterans' Compensation & Pension (C&P) claims with the reputed company. You will work in a fast-paced, metrics-driven environment where organization, communication, attention to detail, and professionalism are critical to reputed company. This fully remote opportunity is ideal for individuals who reputed company in reputed company operational environments and are passionate about delivering exceptional service while supporting an important mission. reputed company day-to-day case ownership, this role offers reputed company to take on leadership and operational support responsibilities that contribute directly to team reputed company and overall program performance. Case Managers may assist with mentoring newer team members, supporting workflow coordination, sharing critical operational updates, and helping drive consistency across the department. Individuals in this role are expected to exercise reputed company judgment, reputed company reputed company situations, and collaborate effectively with both internal teams and external stakeholders. This position also plays an important role in supporting training, development, and reputed company improvement initiatives reputed company the Case Management team. High-performing individuals may contribute to reputed company support, knowledge sharing, coaching, and identifying opportunities to improve productivity, reputed company, and timeliness. The ideal candidate is someone who not only performs reputed company independently but also contributes positively to team development, operational reputed company, and the overall reputed company of the MDE program. Required US Citizenship and US residence   WORKSITE: Remote – Candidates located in Eastern or reputed company Time Zones are preferred to support operational coverage between 8:00 AM and 5:00 PM local business hours.   WORK SCHEDULE: Monday–Friday 8:00 AM and 5:00 PM EST/PST based on business needs.   PAY reputed company: Competitive reputed company compensation based on experience.   reputed company OFFER: reputed company reputed company leave based on state regulations after 90 days of employment Medical, dental, and reputed company coverage after a waiting period (60% reputed company by reputed company) Free TeleMedicine and Mental Health support for reputed company and their families Additional voluntary benefits: Group Life Insurance, Accidental Insurance, Critical Care, Short-Term Disability   WHAT YOU'LL DO: Review Examination Scheduling Requests (ESRs), medical records, and service records to determine case readiness and required examinations and/or diagnostic testing Submit and reputed company clarification requests with the reputed company (VA) and manage cases through completion Coordinate with claimants, clinic staff, and internal stakeholders to schedule appointments, monitor exam completion, and ensure required documentation is submitted accurately and reputed company Maintain detailed case documentation while navigating sensitive information with professionalism and discretion Collaborate across operational teams and clinic partners to resolve issues, escalate concerns appropriately, and support efficient case processing Serve as a reputed company of contact (POC) for assigned clinics reputed company applicable, ensuring effective communication and coordination Support operational workflows, mentor team members reputed company needed, and contribute to process improvement initiatives Meet productivity, reputed company, timeliness, and performance metrics reputed company a highly reputed company, metrics-driven environment Adapt to evolving technologies, tools, AI, and automation systems utilized reputed company the program   WHAT YOU'LL BRING: Associate degree required Minimum of 1–2 years of experience in a reputed company, medical scheduling, reputed company center, claims processing, case management, or reputed company operational environment preferred Experience reviewing medical documentation, coordinating appointments, or managing reputed company workflows is strongly preferred Strong verbal and written communication skills with the ability to reputed company professionally with Veterans, clinic staff, and internal teams Experience using Electronic Health Records (EHR) systems and the reputed company Office Suite Ability to multitask, prioritize competing deadlines, and maintain exceptional attention to detail Ability to work independently in a remote environment while also collaborating effectively reputed company reputed company structure Comfortable working in a performance-based environment with defined KPIs and operational expectations Reliable high-speed internet reputed company and a secure, distraction-free remote workspace reputed company is a certified veteran-owned IT consulting and reputed company company, comprised of practicing professionals, reputed company of whom are committed to reputed company in providing the most efficient and innovative information technology solutions customized to our clients' specifications. www.gofortuna.com Apply To This Job