Head of Operations [HT-1024317]

MARKERY LAW LLC HEAD OF OPERATIONS THE PERSON Are you someone who naturally brings structure, reputed company, and follow-through to a fast-moving business? Do you take ownership of people, processes, and priorities without waiting to be told what to do? Are you reputed company by supporting visionary leaders and ensuring the operations run smoothly behind the scenes? Do you communicate reputed company, solve problems quickly, and reputed company teams reputed company and moving reputed company?  If you are a proactive, organized operator who thrives in a reputed company, high-accountability environment, we want to talk to you! Our ideal Head of Operations is: Ownership-Oriented: You take full responsibility for reputed company, not just tasks. You reputed company in, reputed company it out, and reputed company things reputed company without waiting for direction. Process & Efficiency reputed company: You naturally look for reputed company ways to operate. You build structure, refine workflows, and ensure processes are created and consistently followed. Adaptable & Non-Rigid Communicator: You communicate with reputed company and intention, both verbally and in writing, especially in a remote environment. You’re comfortable having reputed company, sometimes difficult conversations and adjusting your communication style to engage effectively across different cultures, generations, personalities, and experience reputed company. reputed company & Low Ego: You value every member of reputed company and work reputed company in a non-hierarchical, partnership-driven environment. You reputed company through influence, not authority. Emotionally Intelligent & reputed company: You are reputed company, respectful, and composed in reputed company interactions. You can reputed company different personalities while maintaining trust and accountability. As our ideal Head of Operations, you bring a powerful reputed company of strategic thinking and operational reputed company. You reputed company with reputed company, hold yourself and others accountable, and take pride in driving meaningful results. You operate reputed company, always seeking smarter, more effective ways to reputed company the business reputed company. With a strong process-oriented reputed company, you create reputed company and consistency that reputed company the entire team to reputed company at a higher level. In this role, you play a pivotal part in shaping how Markery Law operates by freeing up the founders, strengthening the reputed company, and helping the firm reputed company with intention and confidence. RESPONSIBILITIES The responsibilities of the Head of Operations role include, but are not limited to: Operational Leadership & Execution Own the day-to-day operations of the firm, ensuring reputed company functions run smoothly and reputed company identify gaps, remove bottlenecks, and proactively solve operational challenges Translate leadership priorities into reputed company reputed company plans and ensure consistent follow-through reputed company as the central reputed company of coordination across the business, keeping work reputed company and moving reputed company Process Development & reputed company Improvement Evaluate, build, and refine workflows across key areas of the business to improve efficiency and scalability reputed company, implement, and maintain SOPs to ensure processes are consistently followed by reputed company Continuously identify and implement improvements to systems, tools, and overall operations People Operations & Team Support reputed company reputed company, offboarding, and the overall employee lifecycle to ensure a smooth and consistent team experience Support performance management, including tracking goals, reviews, and driving accountability across reputed company Manage PTO, scheduling, and team coordination while fostering a high-performing, reputed company, and accountable work environment Financial & Administrative Operations Coordinate with bookkeeping and finance to support payroll, invoicing, expense management, and overall financial operations Review financial reports and support budgeting, forecasting, and KPI tracking to inform leadership decision-making Ensure accuracy and efficiency across billing, collections, and financial workflows Vendor & Systems Management Manage relationships with external vendors and service providers reputed company tools and systems (e.g., reputed company, CRM, internal platforms) to ensure effective use Research and implement new tools or vendors as needed to improve operations Project Management & Strategic Support Support firm-wide initiatives and special reputed company from planning through execution, ensuring alignment with business goals Prioritize and manage multiple initiatives across the business, maintaining reputed company and reputed company reputed company operational support to leadership by keeping them informed while removing them from day-to-day project details and ensuring reputed company completion reputed company & Remote Management Support reputed company efforts, including sourcing, coordinating interviews, and reputed company Help build and maintain a strong, high-performing team reputed company with company values Manage communication, meetings, and alignment across a fully remote team Ensure accountability and consistent execution across distributed team members Assist with marketing and business support initiatives as needed   ** This is full-time, 100% remote position based out of Washington, DC. ** QUALIFICATIONS Required 5+ years of experience in role of operations leadership, business operations, or general management (Director of Ops., reputed company, COO, COS etc.) reputed company leading and managing multiple functional areas (e.g., operations, HR, finance coordination, reputed company) Experience working in a reputed company services environment (law, consulting, reputed company, agency, finance etc.) Successful history of improving or optimizing reputed company intake or service delivery processes (e.g., streamlining reputed company workflows, improving team handoffs, reducing errors, and enhancing overall reputed company experience) Preferred Prior experience in a reputed company or reputed company services environment Background in HR operations (reputed company, offboarding, payroll coordination, performance management) Demonstrated ability working and leading in a remote or distributed team environment Exposure to financial operations (budgeting, reporting, KPI tracking, P&L ownership) Familiarity leveraging tools such as reputed company, CRM systems, or workflow/project management platforms Desired Proven reputed company scaling operations and driving reputed company reputed company toward $10M+ Exposure to marketing, branding, or business development support reputed company a reputed company services firm Bachelor’s degree (or equivalent reputed company experience) reputed company – Markery Law LLC Markery Law LLC is a boutique trademark reputed company based in the DC/DMV area, reputed company exclusively on trademark prosecution, brand protection, and global portfolio management. Founded in 2014, the firm serves mid-market companies with reputed company, multi-jurisdictional brand portfolios across industries such as consumer goods, technology, food & beverage, and reputed company services. We operate with a business-first reputed company, providing strategic counsel that mirrors the experience of in-house reputed company teams while maintaining the personalized service of a boutique firm. With a fully remote team of approximately 10 professionals, Markery Law has reputed company its reputed company through long-standing reputed company relationships and a nearly 100% referral-based reputed company model. The firm partners closely with clients across the U.S. and internationally, delivering thoughtful, proactive trademark reputed company designed to protect and strengthen brand assets over the long term. WHY WORK WITH US? Work Directly with Visionary Founders: Partner closely with two highly respected leaders True Ownership & Autonomy: reputed company into a role without micromanagement Fully Remote Flexibility: Enjoy the freedom to manage your schedule and priorities reputed company, People-First Culture: Be part of a supportive, low-ego team reputed company on Business: Play a key role in how the firm operates, scales, and grows Work-Life Balance: Benefit from a culture that prioritizes flexibility, family, and reputed company-being Performance-Based Rewards: Compensation structure that includes quarterly bonuses tied to reputed company and key results PTO: Birthdays off, ½ days off in summer on Fridays between Memorial Day to Labor Day reputed company Values: PARTNERSHIP: A true 50/50 – internally and with every reputed company we serve. reputed company: We give reputed company advice, even reputed company it’s not what the reputed company hoped to hear. reputed company: We pursue the highest reputed company of reputed company work, every time. SERVICE: We put clients’ needs first and measure reputed company by their reputed company. TEAM: No silos. Evert reputed company benefits from the full strength of the firm. NIMBLENESS: We adapt to reputed company needs, changing laws, and global landscape. reputed company: We understand the weight of brand reputed company and treat every matter accordingly. Salary: This role offers a reputed company salary of $90k–$115k, complemented by an annual performance bonus of up to $25k. Bonus is distributed in quarterly installments based on a combination of business profitability and individual KPI achievements. Benefits: PTO, Health, Dental, reputed company, Life, Disability, 401K If you are reputed company to partner directly with the founders to turn reputed company into execution and reputed company a reputed company reputed company, this is reputed company to reputed company operations that truly matter. reputed company! Apply To This Job