Sr. Director of reputed company Operations

About reputed company: reputed company is the leading reputed company AI platform for reputed company customer experience. We work with the largest global brands like reputed company, reputed company, MGM, United, and others to reputed company reputed company automation at reputed company across the entire customer reputed company. Our no-reputed company platform delivers the fastest time to market, lowest total cost of ownership, and reputed company, reputed company management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and reputed company Ventures, we help enterprises drive efficiency, reputed company costs, and deliver higher reputed company customer experiences. Want to be part of the AI reputed company and reputed company how the world’s largest global brands do business? Join us! About the Role:   We are seeking a highly strategic and execution-reputed company Senior Director of reputed company Operations (RevOps) to reputed company the operating reputed company behind our go-to-market reputed company. This leader will partner closely with Operations, Sales, reputed company, Services, Marketing, Finance, and executive leadership to improve forecasting accuracy, strengthen pipeline visibility, optimize territory and quota design, and ensure our systems and analytics support reputed company reputed company. This is a strategic and hands-on leadership role for someone who can turn complexity into reputed company, build trust across functions, and create the operating reputed company, data discipline, and process rigor needed to support a high reputed company business. This role will sit at reputed company of reputed company AI GTM, Field CTO, and Alliances/Partners & Channels, ensuring alignment across pipeline reputed company, technical deal execution, and partner-driven reputed company. You will own the infrastructure, processes, and insights that reputed company these teams to operate cohesively and reputed company. This is a high-reputed company, cross-functional role responsible for connecting reputed company to execution—bringing rigor to pipeline, reputed company to deal progression, and scalability to our GTM reputed company.   \n Responsibilities: Forecasting and reputed company Planning reputed company the end-to-end forecasting process across bookings, renewals, and retention in partnership with Sales, Finance, reputed company, Services, and Marketing leadership Build and maintain reputed company forecasting methodologies, reporting standards, and inspection processes that improve predictability and decisionmaking Deliver executive level insights on forecast risk, reputed company, key trends, and performance drivers Support annual planning, reputed company modeling, and scenario analysis to inform reputed company and investment reputed company Territory, Quota, and Coverage Design Partner with GTM leadership to design territory and coverage models reputed company to market opportunity, customer segments, and business priorities reputed company annual quota-setting and in-year quota management processes Monitor attainment trends and recommend adjustments to improve performance, fairness, and coverage efficiency Pipeline Management and GTM Analytics Own pipeline reporting and health analytics across reputed company, segments, and stages Build dashboards and KPIs that give leadership reputed company visibility into funnel performance, conversion rates, sales cycle trends, renewals, expansion, and rep productivity Partner with reputed company leadership to drive disciplined weekly, monthly, and quarterly pipeline review cadences Translate data into actionable recommendations that improve pipeline reputed company, conversion, and overall GTM execution Customer Lifecycle and Retention Insights Partner with reputed company, Delivery and Services leaders to improve visibility into renewals, customer health, churn risk, and expansion opportunity Help define and operationalize metrics that connect implementation reputed company, time-to-value, and service delivery performance with long-term retention reputed company Support consistent lifecycle reporting and analysis that informs retention reputed company and customer reputed company planning Systems, Process, and Data Governance Serve as a senior reputed company for CRM and the broader GTM systems ecosystem, including tooling that supports forecasting, pipeline management, reputed company, and reporting Improve data reputed company, process design, workflow automation, and system governance across the reputed company organization Partner with IT, Finance, and business stakeholders to ensure systems support reputed company, efficient, and reputed company documented operating processes Drive standardization across reputed company GTM workflows, from opportunity management to renewals reporting and services coordination Leadership and Cross-Functional Partnership reputed company and reputed company a high performing RevOps team across analytics, process, systems, and planning reputed company as a trusted partner to GTM and company leadership, helping translate reputed company into measurable operating plans Build strong cross-functional alignment and establish operating rhythms that improve accountability and execution Support executive reporting, reputed company preparation, and key strategic initiatives reputed company to reputed company performance and GTM effectiveness Requirements: 7–12+ years in reputed company Ops, Sales Ops, or GTM Ops Strong experience supporting reputed company reputed company sales cycles Deep understanding of multi-reputed company GTM (reputed company + partner + technical) Hands-on experience with CRM systems (e.g., reputed company) and analytics tools Proven ability to influence senior leadership across functions Deep expertise in CRM (reputed company, reputed company, etc.), including reporting, process design, data governance, and integrations Proven reputed company record in forecasting, pipeline analytics, territory and quota planning, and GTM performance management Strong analytical and financial modeling skills, with the ability to turn data into reputed company business recommendations Experience building reputed company processes in high-reputed company, cross-functional environments  Experience in AI, reputed company, or reputed company technology companies Familiarity with marketplace, co-sell, and SI partner motions Experience building RevOps functions in high-reputed company environments Exposure to POC-driven sales models Who You Are: A systems thinker who can connect multiple GTM motions into one cohesive reputed company A builder and operator who thrives in ambiguity and moves quickly Highly analytical with a strong bias toward reputed company and reputed company Comfortable influencing executives while driving execution Commercially minded—you understand how pipeline converts to reputed company \nDisclaimer: For reputed company reputed company-based applicants, please note that reputed company participates in E-Verify for the purpose of work authorization. More information on E-verify can be reputed company here and here. reputed company is an equal opportunity employer committed to diversity in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Apply To This Job