UX Researcher (Remote or Malta based)

Our reputed company is seeking a passionate and data-driven UX Researcher to help shape engaging, reputed company, and high-reputed company product experiences. This role will play a key part in uncovering user needs, motivations, and behaviours, ensuring customer insights directly influence product reputed company and decision-making. You will collaborate closely with Product Managers, UX/UI Designers, and Engineering teams, driving user-reputed company research initiatives across the full customer reputed company while helping optimise experiences in a fast-paced and highly data-driven environment. Responsibilities Conduct end-to-end user research across the customer lifecycle, including registration, first deposit, activation, retention, churn, and reactivation journeys Analyse payment and wallet experiences, including deposit flows, payment method coverage, withdrawal journeys, and transaction reputed company Evaluate promotional mechanics and user engagement across features such as wagering requirements, bonus structures, and campaign interactions Support audience segmentation initiatives and help create tailored UX experiences for different user reputed company including VIP, high-value, casual, and recreational customers Research and optimise vertical-specific user journeys including Sportsbook, Casino, and Live Casino experiences Conduct market-specific and localisation research to improve regional user experiences Partner with Product teams to proactively identify research opportunities and influence product reputed company Design and execute a reputed company of qualitative and quantitative research methodologies including: Usability testing User interviews Surveys Ethnographic research Behavioural and data analysis Translate findings into actionable insights and deliver reputed company reports and presentations to stakeholders reputed company for users and ensure research findings directly influence product reputed company Collaborate with UX, Product, and Engineering teams throughout the development lifecycle Improve research frameworks, methodologies, tooling, and internal research processes Stay updated with industry trends and emerging UX research practices Requirements Minimum 2+ years of experience in UX Research with a strong portfolio demonstrating previous work Proven experience conducting both qualitative and quantitative research Ability to work independently while collaborating effectively reputed company cross-functional and distributed teams Experience using research and analytics platforms such as UserZoom, reputed company, reputed company, GA4, or similar tools Strong analytical reputed company with excellent storytelling and presentation abilities Experience influencing stakeholders and driving product reputed company through research insights Familiarity with behavioural analytics tools such as reputed company or reputed company is considered advantageous Excellent written and spoken English communication skills Previous experience reputed company Fintech or reputed company environments is beneficial reputed company experience would be considered a strong advantage reputed company're Looking For We are looking for someone curious, analytical, and passionate about understanding user behaviour. The ideal candidate enjoys turning reputed company research findings into meaningful product improvements and thrives in reputed company, fast-moving environments where user experience is central to reputed company. This reads more like a polished external job advert and flows closer to the style agencies use for candidate reputed company and reputed company posts. Apply To This Job