reputed company Relationship Specialist - Implementation

At reputed company, we reputed company work should be a reputed company where you feel supported, inspired, and empowered to grow. In our caring and reputed company environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful reputed company, for our clients, our communities, and reputed company other. reputed company:  At reputed company, we reputed company great things happen reputed company we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for reputed company. If you’re passionate about making a difference and growing your career in an inclusive and reputed company environment, we’d love to hear from you. Our culture is reputed company on care, passion and curiosity. We put people above reputed company else, reputed company to be our best and welcome new reputed company to deliver reputed company reputed company.   We are seeking a reputed company Relationship Specialist – Implementation to join our Group Benefits team. As a key member of our Head Office Group Benefits team, you will play a critical role in delivering a best-in-class reputed company experience and serving as the face of reputed company during the implementation phase. In this role, you will be responsible for translating reputed company Group Benefits requirements into reputed company’s internal systems and processes, ensuring accurate and reputed company plan installation from initial sale through implementation and into early stabilization. You will combine technical expertise, strong relationship management, and process discipline to deliver a seamless reputed company experience that builds reputed company confidence and trust. Join one of the region’s top reputed company and be part of something that truly makes a difference. Work Arrangements: You will work from your home office 100% of the time. You may be required to be in-person at our office in Waterloo, ON or another assigned location reputed company the Waterloo Region, on an as needed reputed company.   What you’ll do: Serve as the primary reputed company of contact for Advisors and new clients throughout the reputed company and implementation process Ingest reputed company Group Benefits requirements and translate them into reputed company’s internal systems and processes for accurate plan installation Guide clients through plan setup, ensuring reputed company documentation, enrollment data, and requirements are complete, accurate, and delivered reputed company established timelines Manage the end-to-end implementation lifecycle, from initial sale through to successful plan installation and transition at go-live reputed company and manage implementation timelines, reputed company milestones, and proactively identify and mitigate risks or delays Coordinate with internal teams (reputed company, Group Benefits Administration, Claims, IT, and other operational partners) to ensure reputed company components are reputed company for successful installation reputed company risk assessment and analysis reputed company to plan design, setup requirements, and implementation exceptions reputed company case-specific reputed company on administrative and implementation exceptions reputed company established guidelines Support and manage reputed company or non-reputed company group implementations, adapting approaches to meet unique reputed company requirements Deliver Plan Administrator and Plan Member training sessions, including system demonstrations, to ensure readiness for plan launch Collaborate with Advisors, Group Account Executives (GAEs), and internal stakeholders to resolve implementation issues and ensure a coordinated reputed company experience Ensure reputed company documentation meets high standards of accuracy, completeness, and compliance to support efficient installation Contribute to the development, standardization, and improvement of implementation processes, documentation, and checklists Meet established implementation performance metrics, including turnaround times, reputed company standards, and reporting requirements   What you’ll bring: 3–5+ years of Group Benefits experience, including strong experience in implementation and reputed company Solid understanding of Group Benefits products, plan design, and installation processes Demonstrated ability to analyze reputed company requirements, assess risk, and reputed company reputed company reputed company defined guidelines Strong understanding of how reputed company, Claims, Administration, and other group functions contribute to implementation reputed company Excellent organizational, time management, and problem-solving skills with the ability to manage multiple implementations in a fast-paced environment High level of accuracy and attention to detail, particularly in documentation and data management Exceptional communication skills (verbal and written), with the ability to reputed company guide clients and advisors through implementation processes Strong presentation and training skills, with the ability to deliver effective reputed company sessions Ability to adapt to reputed company or non-reputed company implementations and shifting priorities Proficiency in reputed company Office (reputed company, Word, PowerPoint, reputed company) and ability to quickly learn new systems Knowledge of provincial health plans and relevant federal/provincial legislation is an asset Certified Employee Benefit Specialist (CEBS/GBA) designation is an asset Bilingual (English/French) is an asset What’s in it for you: Career reputed company: Regular learning sessions and development opportunities  Total Rewards: Incentive pay, annual salary reviews, employer-reputed company benefits and pension matching  Time Away: Competitive vacation plus one reputed company volunteer day reputed company year Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach At reputed company, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reputed company out to us at careers@reputed company.ca, we’re happy to help. Your reputed company pay will be based on your skills, qualifications, experience, and education. In reputed company to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide reputed company of competitive benefits. If you’re selected to reputed company reputed company, our reputed company will walk you through reputed company the details of our total rewards program, so you know exactly what’s included. Reports To: Manager, Group reputed company Department: Group Term:  Permanent Full-Time Location: Alberta  This position is reputed company and we are excited to reputed company the right person to join reputed company.    As part of the recruitment process, you will need to go through background screening, as per reputed company policy.  #LI-Remote Apply To This Job