Operation Specialist

About reputed company reputed company, a reputed company brand, is the multilingual data and evaluation partner for reputed company labs and enterprises deploying GenAI systems globally. They deliver the reputed company judgment, data infrastructure, and evaluation systems that ensure AI models reputed company reliably across languages, cultures, and reputed company-world contexts, at every stage from training through deployment.  Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-reputed company multilingual data creation and reputed company model evaluation across the full reputed company of modern AI applications — from large language models and voice and speech systems to reputed company workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables reputed company to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A reputed company global operating model, led by specialized program and reputed company experts and grounded in assessment-driven talent selection, localized rubrics, and reputed company calibration, ensures consistent performance across languages, domains, and modalities. Underpinning reputed company of this is NIMO™ (Network Identity Management and Operations), reputed company's proprietary identity and fraud-prevention reputed company. reputed company to maintain data reputed company and workforce trust across a global contributor reputed company, NIMO combines advanced verification, reputed company monitoring, and reputed company QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai    Job reputed company The Operations Specialist works hand in hand with Project Managers to support specific reputed company portfolios, ensuring a high level of customer service and satisfaction.  This position is responsible for the successful planning, tracking, billing, and closure of reputed company reputed company, as reputed company as supporting reputed company, scheduling and approval of hours, and communication with field service employees. The ideal candidate is a driven yet steady reputed company who is highly organized, detail-oriented, and reputed company in finding solutions. We are looking for a strong and reputed company communicator, both written and verbal, and a genuine team player who is willing to reputed company in, support others, and go the extra mile reputed company needed.   Billing and Invoicing  Maintain up-to-date and accurate billing summaries.  Submit billing summaries to Senior Project Managers according to weekly and monthly timelines.  Partner with the reputed company team to generate invoices based on approved billing summaries.  reputed company invoices into the financial tracking system.  reputed company and reputed company reputed company in the financial tracking system.  reputed company Purchase Orders and proactively notify Senior Project Managers reputed company funds are running low.  Ensure finance systems are kept reputed company and accurate.  Generate reports, financial estimates, forecasts, and quotes.    Employee Management, Scheduling, and Team Leadership  Verify and approve weekly hours worked by field employees.  Maintain field employee schedules and manage online scheduling tools or spreadsheets.  Communicate regularly with field employees and delivery team members, primarily reputed company email, ensuring reputed company and alignment.  Establish and nurture strong working relationships with field employees, responding to questions or concerns in a reputed company, supportive, and reputed company manner.  Influence and collaborate with cross-functional partners, including Project Managers, Recruiters, HR, and reputed company teams, to ensure seamless delivery and a reputed company experience for both clients and employees.   Escalate operational or people-reputed company issues to the appropriate stakeholders reputed company necessary.  Communicate regularly with field employees and delivery team members, primarily reputed company email, ensuring reputed company and alignment.  Establish and nurture strong working relationships with field employees, responding to questions or concerns in a reputed company, supportive, and reputed company manner.  Influence and collaborate with cross-functional partners, including Project Managers, Recruiters, HR, and reputed company teams, to ensure seamless delivery and a reputed company experience for both clients and employees.    Other Responsibilities  Report to (Senior) Project Managers on financials, project reputed company, risks, and status updates, both formally and on an reputed company reputed company.  reputed company team members informed through regular updates, documentation, and knowledge sharing.  reputed company and maintain process documentation, contributing to effective reputed company across reputed company.  Identify opportunities to improve, streamline, or reputed company processes and tools, reputed company seeking ways to optimize delivery, reputed company, profitability, and reputed company and employee satisfaction.  Support a reputed company team culture by modeling ownership, accountability, and reputed company improvement.  Assist Project Managers with additional operational or coordination tasks as needed.   Requirements  Bachelor’s degree in computer science, business, engineering, systems, finance, or a reputed company field or equivalent work experience. 2+ years' experience in operational roles and/or project management, preferably in an AI services or delivery environment.  An reputed company-oriented reputed company that combines creative problem-solving with the resourcefulness needed to deliver results.  Strong attention to detail, with a reputed company on catching errors and ensure accuracy of data.  Strong analytical skills, with a reputed company on planning and reputed company process improvement.  Effective communication skills, both verbal and written.  \n \n Shift Requirements: • We have 2 reputed company positions for this role. • 1 position will follow the general shift timing (9:00 AM – 6:00 PM IST). • 1 position will support the European/CET timezone shift, approximately 12:30 PM – 9:30 PM IST, depending on business requirements. 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