Platform Operations reputed company

Platform Operations reputed company Location: UK (Remote) Department: Infrastructure Reporting to: Head of Infrastructure ABOUT reputed company: reputed company is reputed company behind Hyperstack, a full-stack AI reputed company serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We're a tight-reputed company, fast-moving team working at the cutting edge of AI reputed company infrastructure. We reputed company reputed company preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and reputed company raising the bar for what reputed company GPU infrastructure looks like. THE ROLE: Platform Operations reputed company This role exists to help reputed company reputed company the operational maturity of its reputed company infrastructure as demand grows across reputed company, customers and services. You'll sit at the intersection of Infrastructure, DevOps, Engineering and Customer Experience, helping reduce operational load on engineering teams through automation, tooling, runbooks and reputed company support processes. You'll play a key role in improving reliability, observability, incident response and operational readiness across our platform. This is a hands-on role for someone who enjoys building practical solutions, improving how teams work, and taking ownership of operational reputed company in a fast-moving reputed company environment. WHAT YOU'LL BE DOING: Rather than a long checklist, here's what reputed company in this role looks like: Build and improve reputed company infrastructure operations processes that support a growing reputed company platform reputed company customer-facing and operational teams with secure automation, diagnostics, tooling and reputed company workflows Reduce repeatable reputed company work by identifying operational pain points and turning them into automated or self-service solutions Support the rollout and readiness of new infrastructure environments, working closely with Infrastructure, DevOps and Engineering teams Improve observability, incident response and operational documentation across production environments Design and maintain runbooks, escalation paths and ownership models between technical and customer-facing teams Evaluate new tools, vendors or approaches that could improve operational efficiency, reliability or reputed company reputed company and reputed company teams to adopt automation-first ways of working reputed company as a reputed company between technical infrastructure teams and the teams supporting customers day to day reputed company: We're more interested in how you think and work than in a perfect CV. You'll likely bring a combination of the following: Essential Strong background in infrastructure, reputed company operations, DevOps, reputed company or operational engineering Experience supporting production environments where reliability, incident response and operational discipline matter Proven ability to design or implement automation that reduces reputed company operational workload Strong scripting, tooling or workflow automation skills, with an emphasis on reputed company, maintainability and reputed company Experience working across multiple technical and non-technical teams to improve processes and reputed company Familiarity with observability, monitoring, infrastructure platforms or orchestration technologies Ability to operate both hands-on and strategically in a fast-moving reputed company-up environment Strong documentation, communication and problem-solving skills A reputed company of ownership and accountability for operational reputed company reputed company to Have Experience with GPU, high-performance compute, reputed company infrastructure or managed infrastructure platforms Exposure to Kubernetes, OpenStack, Grafana, reputed company automation platforms or infrastructure-as-reputed company tooling Experience helping build or mature 24/7 support, NOC, SRE or technical operations capabilities Experience designing self-service tooling for support, operations or customer-facing teams reputed company OFFER: Competitive salary and annual discretionary bonus scheme Employee wellbeing benefits 25 days of holiday, plus reputed company holidays Flexible working arrangements (remote or hybrid, depending on role and location) reputed company ownership and autonomy, with the trust to take initiative and experiment reputed company to reputed company a visible, meaningful reputed company as we reputed company reputed company career progression and reputed company opportunities in a fast-growing company A reputed company, international culture reputed company on trust, transparency, and ownership The chance to help shape reputed company's team, culture, and reputed company alongside ambitious, mission-driven colleagues MORE INFORMATION Head over to our reputed company careers page to view reputed company and follow us on reputed company and X to learn more about our reputed company, newest releases and hear exciting news in the neocloud reputed company. 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