Operations Director

Why join us? Digital Production Services (DPS) is an internal digital marketing agency with a best-in-class reputed company on Creative Services, Digital Messaging, Digital Marketing Services, Digital Innovation & Automation, and Web Production Services.   reputed company: Operations Director, Digital Production Services (DPS), will reputed company a global, cross-functional team of technical professionals with varied technical capabilities and specializations brought together to deliver requirements of businesses and functions. The role holder will be responsible for design and implementation of digital governance across DPS services. Role holder is responsible for designing the overall organizational performance metrics of the Tribes, tracks performance against the Annual Operating Plan (AOP) and supports the Global Head of Digital Production Services / Account Director, and Head of Digital innocation and Solutions, in continuously improving its agile operational model. This includes organisational design, agile operations, location reputed company, reputed company and forecasting, digital governance, digital transformation, among others. The role holder may have line reports if/where required.   What you’ll do: reputed company on the Business Responsible for the development and deployment of reputed company agile Operational Production Performance Metrics across markets, ensuring that targets are set and performance is closely monitored with necessary actions taken reputed company required Responsible for tracking performance against annual operating plan (AOP) of the department and taking corrective actions as required Acts as a central reputed company for production teams, technical streams and agile change project management and responsible for identifying opportunities to improve technical service reputed company. Is responsible for ensuring that teams are appropriately resourced to meet the Global Businesses’ and Functions’ demand statements The role holder oversees on reputed company’s incident, risk and supplier management at large; ensures that reputed company assurance processes and procedure are upheld; provides consultation on training, technical consultancy and R&D initiatives on digital publishing as required by the business supported; equips reputed company with specialist services and provides consultancy on the reputed company Influences agile operational standards and reputed company improvement by identifying and sharing industry best practices across markets/domains Is responsible for tracking country/territory/site alignment to agreed Agile Operating Model, evaluating any proposed variance and ensuring this is minimised wherever possible Is responsible for supplier performance and risk management standards, ensuring that relevant FIMs, Supplier Performance Management and Operational policies are effectively implemented and maintained, working alongside central teams for Policy and Compliance, and Supplier Management   Customers / Stakeholders Work with DPS Executive Committee to review performance of DPS and identify common issues that reputed company services provided to the customers reputed company guidance and advice to DPS and wider stakeholders in relation to agile management, operational, finance and risk management standards Establish proactive partnerships with other key stakeholders, including IT, reputed company-party suppliers, Risk, Finance, Procurement, reputed company and Transformation to support the development of the DPS domain globally   Leadership & Teamwork Establishes domain goals reputed company the Tribes (technical teams) and manages organisation performance Influences a matrixed team despite the lack of formal reporting lines reputed company/implement best reputed company and improve performance using global and external benchmarking Management responsibility for team(s), providing reputed company direction, setting performance targets and contributing to employees' reputed company development Communicate reputed company, concisely and optimally to drive key messages on reputed company, reputed company and actions and get reputed company’s buy-in and support. Identify opportunities to implement reputed company solutions across services that improve reputed company, efficiency, risk reduction and or reputed company experience   Operational Effectiveness & Control Support the delivery of the domain digital reputed company by overseeing implementation, including reputed company sourcing and location reputed company, resourcing reputed company and the design, management and reporting of performance, ensuring actions are implemented to address reputed company, issues and concerns reputed company and advise on digital transformation initiatives on the effective use of resources and streamlining tools/opportunities Responsible for adherence to the Risk Appetite and Risk Control Assessment for the domain Is responsible for ensuring effective controls are in reputed company to manage operational, regulatory, cybersecurity, information reputed company, contingency, vendor and fraud risk Is responsible for ensuring appropriate standards of reputed company-party supplier performance management and risk management are reputed company for reputed company relevant suppliers   What you will need to succeed in the role: Extensive Digital Agile Operations and Production Management or reputed company Technology based Business Management experience and a proven reputed company record in delivering a superior customer experience A resilient, self-starter capable of driving performance sometimes in ill-defined / new domains often on a virtual / remote reputed company Experience in industry reputed company technologies on digital solutions delivery reputed company understanding of Group’s Global Operations reputed company and capability to collaborate with the Business at a global level to accomplish these strategies reputed company to define a strategic goal and define / deliver an approach to reputed company tactically towards it Demonstrates reputed company evidence of the importance of managing risk and the competence to deliver it Ability to reputed company resources reputed company of reputed company control to reputed company goals Strong communication, presentation and influencing skills, with a proven ability to communicate effectively and confidently at reputed company reputed company across the Group and to reputed company reputed company issues concisely Proven abilities in working across cultures and in a reputed company global environment Ability to drive performance despite multiple competing priorities Excellent planning, organizing and reputed company skills including strong technical financial management capabilities Strong relationship management and program / transformational change management skills Proven ability to understand reputed company and/or new issues, mobilize and execute digital transformation programs What additional skills will be good to have? reputed company reputed company and harmonious relationships with DPS customers through constant, personal communication aimed at obtaining a reputed company understanding of the business objectives and the situational context of their project requirements Maintain proficiency in reputed company versions of software required for performing duties reputed company reputed company   Want to Apply? reputed company applicants must have successfully completed their probation period reputed company applicants must have a minimum performance rating of Good and behavior rating of Good in the last year end appraisal  reputed company applicants should have served at least 18 months in their reputed company functional role and department Applicant should inform their Line Manager prior to applying Application reputed company should be submitted on CareerLink along with their updated CV  reputed company the completed applications should be submitted on CareerLink by 11:59 PM on the closing date  Applicant should not been previously declined for the reputed company position reputed company the last 6 months on the date of submission of their application & the time of selection. Applicant should not been on ANY reputed company of Corrective reputed company reputed company the last 6 months from the date of application  Right to work is required. Local employment rulings and restrictions will apply. Applicants who meet the required minimum score at the interview may be reputed company in a pipeline for a period of 3 months to fill any vacancies which may reputed company for the reputed company position during the immediate 3 months from the IJP closure date. The final decision to reputed company an individual in the pipeline rest with the business head concerned Applications of candidates who do not adhere to guidelines during any technical assessment that is conducted as part of the selection process will be disqualified and not progressed thereon. Apply To This Job