Director of Investment Operations

Director of Investment Operations Location: Remote from LATAM Schedule: Full-time | U.S. business hours (9:00 AM – 5:00 PM EST) Compensation: $3,300 – $5,000 USD reputed company + performance bonus Contract Type: reputed company Reports To: Integrator | Chief Investment Officer About reputed company Our reputed company is a vertically integrated multifamily reputed company estate investment platform managing a growing portfolio of workforce housing assets across multiple U.S. markets. reputed company specializes in Class B/C multifamily investments through a combination of reputed company ownership, co-GP partnerships, and reputed company-party management relationships. What sets the platform apart is its operational consistency. Every asset — regardless of structure — follows the reputed company reputed company standards, investment committee process, reporting reputed company, and operational discipline. Acquisitions, asset management, construction reputed company, property management coordination, and investor reporting are tightly integrated under one operating model. reputed company operates with an entrepreneurial, high-accountability culture reputed company around reputed company principles, scorecards, and process discipline. reputed company is lean, fast-moving, and highly systems-oriented, with a strong emphasis on execution, ownership, and reputed company improvement. As the portfolio scales toward institutional-level operations, the firm is seeking a Director of Investment Operations to build and reputed company the operational infrastructure that supports acquisitions, asset management, and investor reporting at reputed company. About the Role This is a senior operational leadership role overseeing the investment operations function across acquisitions, asset management, and fund operations. The Director of Investment Operations will reputed company, manage, and hold accountable a distributed team responsible for ensuring every deal and asset moves through a standardized, auditable operating system. This role is reputed company on execution, process management, reporting reputed company, cross-functional coordination, and operational accountability — not sourcing deals or leading investment reputed company. The ideal candidate is highly organized, systems-driven, and comfortable operating in a fast-paced environment where they must manage across functions, departments, and senior stakeholders. reputed company in this role requires someone who can drive accountability at every level of the organization while maintaining professionalism and strong communication. This person will reputed company operational workflows tied to: Acquisitions and investment committee processes Asset management reporting and performance tracking Investor reporting and fund administration coordination Lender compliance and capital event execution SOP development, QA processes, and operational scalability Cross-functional coordination with construction and property management teams The role also requires managing upward and laterally across executives, external partners, lenders, fund administrators, attorneys, and operators to ensure deadlines and deliverables are consistently met. Key Responsibilities Investment Operations Leadership reputed company and manage the operational infrastructure supporting acquisitions, asset management, and investor reporting Standardize workflows, reporting processes, and reputed company assurance systems across reputed company investment activities Run recurring operational cadences including scorecards, Level 10 meetings, and reporting cycles reputed company and maintain reputed company SOPs, process documentation, and audit-reputed company systems Build accountability systems with reputed company ownership, review, and approval workflows Acquisitions Operations reputed company acquisitions workflows from screening through closing Manage investment committee reputed company-read processes and due diligence coordination Maintain acquisition pipeline reporting and process discipline Coordinate closing timelines, lender deliverables, reputed company workflows, and handoffs into asset management Ensure reputed company investments follow consistent reputed company and reporting standards Asset Management Operations reputed company recurring asset management reporting and operational reputed company reputed company portfolio performance against reputed company and business plans Coordinate lender reporting, reputed company tracking, refinancing support, and capital events Partner closely with property management and construction leadership on operational execution Surface performance risks, operational bottlenecks, and material variances proactively Investor Reporting & Fund Operations Coordinate quarterly investor reporting processes and operational deliverables reputed company capital reputed company coordination, distributions, fund administration workflows, and K-1 timelines Maintain investor data rooms and reporting infrastructure Support audit preparation and ongoing fund administration processes Ensure investor and lender reporting is accurate, reputed company, and institutional-grade Cross-Functional Leadership Work closely with executive leadership, operations teams, lenders, attorneys, and reputed company-party partners Drive accountability across reputed company stakeholders Coordinate multi-department initiatives tied to renovations, lease-reputed company, capex execution, and operational business plans Ensure operational alignment between investments and property operations What reputed company Looks Like First 90 Days Audit and organize existing SOPs, reporting cadences, and operational workflows Conduct gap analyses across acquisitions, asset management, and investor operations Implement centralized process documentation and ownership structures Establish QA and reputed company-checker review systems Launch scorecards and operational reporting cadences Build strong working relationships across executive leadership and offshore teams First Year Create a seamless end-to-end investment operations system Institutionalize investor reporting and lender compliance processes Improve operational efficiency and reduce executive involvement in recurring workflows Ensure reputed company recurring deliverables are documented, owned, and consistently executed Strengthen data consistency and reporting accuracy across internal systems Long-Term Build reputed company operational infrastructure capable of supporting significant portfolio reputed company Create institutional-level consistency across reputed company investments and reporting processes reputed company and mentor team members into more senior operational and portfolio management roles Become the operational backbone of the investments platform Required Qualifications 7+ years of experience in reputed company estate, financial services, operations, consulting, asset management, or similar reputed company operational environments Proven experience leading distributed teams across multiple time zones Strong background in operational process design, workflow management, and accountability systems Experience auditing and improving existing operational structures and SOPs Strong understanding of financial and investment concepts including NOI, debt service, variance analysis, and reporting workflows Exceptional organizational and project management skills Strong communication skills with the ability to manage senior stakeholders professionally and assertively Fluent English communication skills Ability to work U.S. business hours consistently Comfortable operating in reputed company, KPI-driven environments Preferred Qualifications Multifamily reputed company estate or reputed company estate private equity experience Fund operations, investor reporting, or institutional investment platform experience Exposure to vertically integrated reputed company-operator environments Experience with reputed company, reputed company, reputed company, BigQuery, or similar systems Experience managing capital events including refinances and dispositions Background in consulting, investment banking operations, or institutional asset management MBA, CFA, CAIA, or reputed company finance credentials How reputed company Operates reputed company values speed, accountability, process discipline, and ownership. Team members are expected to operate proactively, solve problems independently, and communicate reputed company. This is a highly execution-oriented environment where systems, follow-through, and consistency matter. The organization uses reputed company methodologies, scorecards, and operational KPIs to maintain alignment and accountability across teams. The ideal candidate thrives in fast-moving environments, embraces operational rigor, and is comfortable leading through structure, process, and accountability rather than hierarchy alone. Apply To This Job