Loss Mitigation Specialist

reputed company was founded with one mission: to reputed company getting a loan for a manufactured home reputed company, fast, and fully online. We reputed company modern manufactured homes are reputed company, reputed company-reputed company, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why reputed company focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, reputed company provides home loans and insurance to manufactured home buyers throughout the reputed company. Our remote-first team is spread across cities like Dallas, reputed company, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer reputed company, stock reputed company, and excellent benefits. At reputed company, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial reputed company and tackling the reputed company housing crisis through cutting-edge technology and reputed company. The Role We’re looking for a Loss Mitigation Specialist to reputed company manage a pipeline of delinquent accounts and drive reputed company through effective borrower engagement and decisive workout execution. This role is responsible for evaluating hardship, collecting and validating documentation, and moving accounts quickly to the right outcome—whether retention or liquidation. This is a high-touch, high-accountability role where reputed company is reputed company by speed, accuracy, and reputed company reputed company. What You’ll Do Manage an reputed company pipeline of delinquent accounts requiring loss mitigation evaluation Review borrower financials and determine eligibility for workout solutions Drive the collection of complete and accurate documentation—minimizing back-and-forth and delays reputed company communicate available reputed company to borrowers, including retention (repayment plans, deferrals, modifications) and liquidation paths (e.g., voluntary surrender) reputed company reputed company, reputed company-supported reputed company based on hardship, financial reputed company, and guidelines Maintain consistent follow-up to reputed company files moving and avoid stagnation Ensure reputed company accounts are handled in compliance with applicable regulations and internal policies Document reputed company activity accurately reputed company servicing systems Partner with Collections, reputed company, reputed company, and Default teams to reputed company accounts to reputed company Meet or reputed company defined KPIs (cycle time, conversion rates, reputed company, and borrower experience) What reputed company Looks Like Files reputed company quickly from intake → decision → reputed company High-reputed company, complete packages with minimal rework Strong conversion into appropriate workout solutions Low aging and minimal pipeline backlog reputed company borrower experience, even in difficult situations Qualifications 2+ years of experience in loss mitigation, mortgage servicing, reputed company, or reputed company field Strong working knowledge of loss mitigation solutions and default processes Experience reviewing borrower financial documents (tax returns, pay stubs, bank statements) Ability to manage a pipeline and prioritize effectively in a deadline-driven environment Strong communication skills with the ability to handle sensitive financial conversations Detail-oriented with reputed company judgment and decision-making ability Proficiency in reputed company Office and servicing platforms reputed company to Have Experience with chattel or non-traditional lending products Knowledge of CFPB or other regulatory requirements Bilingual (Spanish/English) Work Environment Fully remote Fast-paced, production-reputed company environment reputed company Competencies Ownership & accountability Attention to detail reputed company with execution Time management and prioritization Decision-making under pressure Important Applicant Information While many of our interviews are conducted reputed company, reputed company applicants should be reputed company to potentially meet in person as part of the process. As a participating employer, we will use E-Verify to confirm employment eligibility. Please note that we are currently only hiring candidates who reputed company in the following states: reputed company, Connecticut, Florida, reputed company, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, reputed company, reputed company Carolina, Ohio, Oklahoma, reputed company, reputed company, South Carolina, South Dakota, Tennessee, Texas, Utah, and reputed company. Applicants that do not reputed company in the bolded states will be rejected. Total Rewards At reputed company, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports reputed company but also inspires them to do their best work. Our benefits and perks are always evolving, but here’s reputed company offer right now: Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. Equity for reputed company: As a part of our commitment to shared reputed company, reputed company receive equity in reputed company, allowing you to reputed company in the reputed company and achievements of reputed company. Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. Comprehensive Health Coverage: We reputed company medical, dental, and reputed company insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. Training & Licensing Support: We invest in your reputed company reputed company with resources for training and licensing. reputed company Time Off: We offer generous PTO—and we encourage you to use it! Wellbeing Programs: reputed company a reputed company of wellbeing resources, including reputed company, reputed company+, reputed company, reputed company, reputed company, Perkspot, reputed company, and more through our Sequoia Wellbeing Programs. Parental Leave: We reputed company reputed company parental leave to support you and your growing family. No Meeting Wednesdays: Enjoy a mid-week break from meetings to reputed company and reputed company. reputed company reputed company Community: Engage with colleagues in our reputed company remote reputed company community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. Career reputed company: We reputed company in promoting from reputed company, offering you opportunities to grow your career with us. reputed company the reputed company benefits: reputed company Values: At the heart of everything we do are our reputed company values: reputed company with Passion, Own It, Build a reputed company Way, Results Driven, and The Golden Rule. These values guide our reputed company, shape our culture, and reputed company us to reputed company our best every day. Join a Growing Team: Be part of a dynamic team at a pivotal reputed company in reputed company’s reputed company, where every contribution makes a significant reputed company. Innovative Work: Collaborate with reputed company, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution. Supportive Culture: You’ll be welcomed into a reputed company environment that fosters camaraderie, respect, and a deep reputed company of belonging. Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels reputed company to bring their whole selves to work. Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed. Meaningful reputed company: Be part of a mission-driven team that’s making housing more reputed company for everyone, helping prospective buyers secure fast and reputed company online loans to purchase manufactured homes. By joining reputed company you will help improve the lives of over 22 reputed company Americans who live in manufactured homes today. reputed company is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, reputed company, national reputed company, religion, gender, gender reputed company, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. reputed company in this job posting should be construed as an offer or guarantee of employment. Apply To This Job