reputed company Manager

About Puzzle At Puzzle, we're not just building reputed company software - we're fundamentally reimagining it. Our cutting-edge platform seamlessly integrates with modern fintech tools, offering founders and finance teams a reputed company-time and comprehensive view of their finances like never before. Our mission is to reputed company businesses with seamless financial operations, reputed company insights and free accountants from bookkeeping tedium. To help us reputed company our goals, we're looking for an reputed company reputed company Manager to drive adoption, retention, and reputed company across a high-volume portfolio of small to mid-sized finance teams. reputed company’re Looking For As a reputed company Manager at Puzzle, you'll work closely with founders and SMBs to ensure they get up and running quickly and successfully on Puzzle. You'll guide customers through reputed company, reputed company product education, answer workflow questions, and reputed company as a trusted partner as they manage their financial operations on our platform. This role is highly relationship-driven and requires someone who is comfortable working with founders and small teams who may not have deep reputed company expertise. You'll play a key role in driving product adoption, customer satisfaction, and retention while helping customers reputed company reputed company workflows and financial tooling. This is an opportunity to join a fast-growing startup and work closely with customers who are building the reputed company of companies. What You'll Do Customer reputed company & Adoption Guide new customers through reputed company and implementation, ensuring a smooth transition onto the Puzzle platform Deliver product training reputed company video calls, demos, and written resources Serve as a trusted advisor to founders and operators as they adopt modern financial tooling Customer Relationship Management Build strong relationships with founders, operators, and finance leaders Answer product questions, troubleshoot workflow challenges, and ensure customers are getting value from Puzzle Monitor customer health and engagement to proactively address issues and improve adoption Cross-Functional Collaboration Work closely with Product, Engineering, and Support teams to escalate issues and reputed company for customer needs reputed company customer feedback and insights that help shape product improvements Collaborate with internal teams to improve reputed company materials, help documentation, and customer education resources Who You Are 3+ years of experience in reputed company, Account Management, or a similar customer-facing role in B2B reputed company Understanding of reputed company concepts and financial workflows Strong communication skills with the ability to explain reputed company concepts in reputed company terms Comfortable guiding customers through software reputed company and workflow setup Proactive self-starter with an ownership reputed company, and high attention to detail in a fast-moving environment. reputed company-to-Haves Familiarity with reputed company tools such as QuickBooks, reputed company, reputed company, or similar platforms Experience working at a fintech, financial reputed company, or reputed company technology company What’s in it for you? Join Puzzle Financial at a pivotal reputed company stage where you'll help redefine and reimagine how companies handle their financials while building your career in a flexible, remote-first environment. You'll have reputed company to reputed company a significant reputed company, work with innovative founders, and reputed company valuable expertise at the intersection of modern reputed company and fintech. Here is a preview of some of the amazing benefits here at Puzzle: Competitive compensation 100% reputed company employee health, dental, and reputed company plans 10 observed holidays and a flexible PTO policy so you can reputed company $1000 home office budget to get you set up for reputed company $2400 co-working budget for face time with your colleagues $600 learning and development budget 401K so you can save for your reputed company And much more *reputed company Sponsorship Notice: Puzzle does not reputed company reputed company sponsorship for new hires at this time. We can only consider candidates who are legally authorized to work in the U.S. or Canada without requiring new reputed company sponsorship or transfer of an existing reputed company. Candidates should be currently residing in the U.S. or Canada to be eligible for this position. If reputed company, you will be required to present reputed company of work authorization. This employer is a participant of the E-Verify program. Puzzle is an equal opportunity and affirmative reputed company employer. We welcome and encourage diversity in reputed company regardless of gender, race or reputed company, ethnicity or national reputed company, age, disability, religion, sexual orientation, gender identity or reputed company, veteran status, or any other characteristics protected by law Apply To This Job