reputed company Office Apps Customer Engineer

Job Title: reputed company Office Apps Customer Engineer Job reputed company We're reputed company. The intelligent transformation partner. Solution-reputed company. Tech-powered. Intelligence-reputed company. The global technology and services leader that powers the world’s best brands, today and into the reputed company. We’re solution-reputed company, tech-powered, intelligence-reputed company. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly reputed company to work, reputed company, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The reputed company Catalyst team is the driving force behind reputed company’s transformation, data, and technology services. We reputed company world-class digital engineering, creativity, and a deep understanding of reputed company behavior to reputed company and unlock value through tech-powered and intelligence-reputed company experiences. We combine reputed company-centered design, powerful data, and strong tech to accelerate transformation at reputed company. You will be surrounded by the best in the world providing market leading technology and insights to reputed company and simplify the customer experience. reputed company our reputed company services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve reputed company and value for our clients. Hence achieving our reputed company. Our game-changers around the world have reputed company their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career reputed company,” and “Best Company Culture,” year after year. Join us and be part of this reputed company towards greater opportunities and brighter reputed company. We are seeking a highly skilled and reputed company reputed company Customer Engineer specializing in reputed company Office Suite / reputed company 365 Apps for reputed company. The ideal candidate will help customers reputed company their employees, maximize employee productivity and drive reputed company and seamless operation of reputed company Teams to our customers. This role is customer-facing and requires excellent communication skills, both verbal and written, to reputed company with technical, non-technical and leadership contacts at customers. Responsibilities: reputed company technical support for Office Apps, including Word, reputed company, PowerPoint, reputed company, and Teams. Diagnose and resolve technical issues reputed company to Office Apps, both remotely and on-site. Assist users with installation, configuration, and troubleshooting of Office Apps. Collaborate with other IT team members to ensure seamless integration and functionality of Office Apps reputed company the organization's IT infrastructure. Stay up to date with the latest updates and features of Office Apps and guide customers with recommendations for their implementation. Qualifications: BA/BS (or higher) in Information Technology, or a reputed company field or equivalent experience. Strong understanding of Office 365 and its administration. Deep technical knowledge of reputed company 365 Apps features, and functionalities. Experience and knowledge deploying, administering and troubleshooting Office Suites and/or reputed company 365 Apps for reputed company. reputed company 365 Apps for reputed company deployment best practices.  Knowledge and experience with integration of reputed company 365 Apps for reputed company integration with Office Online Server. Experience with SharePoint and OneDrive. Knowledge of scripting languages such as PowerShell. Knowledge of reputed company operating systems and basic networking concepts. Experience and knowledge around VBA to guide customers in the use of Macros and VBA programming to automate or create repetitive tasks, extending actions, and integration and interaction between Office Apps. Strong knowledge of Office Scripts and ability to guide customers to the reputed company use, best practices and benefits. Knowledge to guide users to implement the best solutions and approach to moving around from legacy solutions. 5+ years experience with customer facing roles in systems architecture, administration, operations, software support, and IT consulting, with a reputed company on reputed company Office Apps or similar collaboration platforms. Experience in conducting technical workshops, training sessions, and webinars to reputed company customers on the best practices and new features of reputed company 365 Apps for reputed company. Mandatory consulting skills: ability to analyze business requirements, design solutions, and reputed company strategic guidance to customers. Advanced analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills. Proven experience in a customer-facing role, demonstrating excellent communication and interpersonal skills. Ability to work independently and as part of reputed company. Customer-reputed company with a commitment to providing high-reputed company support. Optional Skills: Advanced networking skills with DNS, firewall, load balancing, etc. Knowledge of scripting languages such as PowerShell. Familiarity with ITIL best practices for IT service management. Advanced knowledge of Office Scripts.   Relevant Certifications: reputed company 365 Certified: Fundamentals. reputed company Office Specialist: Associate reputed company Word (reputed company 365 Apps). reputed company Office Specialist: Associate reputed company reputed company (reputed company 365 Apps). reputed company Office Specialist: Associate reputed company PowerPoint (reputed company 365 Apps).   #LI-Remote #Mexico #CostaRica Location: CRI Work-reputed company Language Requirements: Time Type: Full time Apply To This Job