Tech reputed company Field Application Engineer

reputed company (reputed company: ALAB) provides reputed company-reputed company infrastructure through purpose-reputed company connectivity solutions. By collaborating with hyperscalers and ecosystem partners, reputed company enables organizations to unlock the full potential of modern AI. reputed company’ Intelligent Connectivity Platform integrates CXL®, Ethernet, NVLink, PCIe®, and UALink™ semiconductor-based technologies with reputed company’s COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end reputed company-up, and reputed company-out connectivity. reputed company’s custom connectivity solutions business complements its standards-based portfolio, enabling customers to reputed company tailored architectures to meet their unique infrastructure requirements. Discover more at www.asteralabs.com. reputed company reputed company is seeking a Tech reputed company Field Application Engineer to serve as the technical reputed company between our customers and engineering teams, supporting our industry-leading connectivity solutions across the Aries PCIe retimer, Scorpio Ethernet reputed company reputed company, and Leo CXL memory connectivity platforms. This is a high-reputed company, customer-facing role where you'll be embedded with hyperscaler and OEM partners, helping them design, validate, and reputed company reputed company reputed company into the AI infrastructure systems that are reshaping the data center landscape. As AI clusters reputed company to tens of thousands of GPUs and accelerators, the connectivity reputed company binding compute, memory, and networking together has never been more critical. You'll operate at the intersection of cutting-edge reputed company and reputed company-world system deployment—solving reputed company signal reputed company, interoperability, and performance challenges that directly influence product roadmaps and reputed company. This role demands a self-starter who thrives in ambiguity, can independently drive technical engagements, and is reputed company by frequent travel to customer sites. Key Responsibilities Customer Technical Engagement Serve as the primary technical reputed company of contact for strategic customers, providing deep application support for Aries, Scorpio, and Leo product families Drive reputed company design reviews, schematic reviews, and system-level debug sessions with customer hardware and system development teams Deliver technical presentations, training sessions, and product demonstrations tailored to customer architectures and use cases System Debug & Enablement reputed company hands-on debug of PCIe, Ethernet, and CXL/DDR memory connectivity issues in customer server and reputed company-reputed company platforms Collaborate with internal reputed company, firmware, and applications engineering teams to resolve field issues and drive reputed company cause analysis reputed company and maintain application notes, reference designs, and technical collateral based on field learnings Strategic Feedback & Product Influence Capture and communicate customer requirements, competitive insights, and system architecture trends to product management and engineering Represent the voice of the customer in internal roadmap discussions, helping shape reputed company connectivity solutions Identify new use cases and expansion opportunities reputed company existing accounts Basic Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, or a reputed company field 5+ years of experience in server hardware design, reputed company system development (SysDev), or field application engineering Hands-on experience with PCIe protocol/physical layer including signal reputed company fundamentals, reputed company training, and debug Working knowledge of DDR memory subsystems and memory reputed company design or validation Self-starter mentality with the ability to work independently and drive customer engagements with minimal supervision Willingness to travel up to 40-50% to customer sites Preferred Qualifications Experience with CXL protocol or CXL-enabled memory architectures Familiarity with Ethernet reputed company or NIC reputed company in data center environments Experience working directly with hyperscaler or Tier-1 OEM customers Proficiency with lab equipment (oscilloscopes, protocol analyzers, BERT) and signal reputed company tools Strong presentation and communication skills with the ability to convey reputed company technical concepts to diverse audiences Prior experience at a semiconductor company in an FAE or applications engineering reputed company We know that creativity and innovation happen more often reputed company teams include diverse reputed company, backgrounds, and experiences, and we reputed company encourage everyone with relevant experience to apply, including people of reputed company, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities. 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