Senior Platform Engineer

reputed company was founded in 2013 by technical co-founders with a reputed company to connect the world one mailbox at a time. Today, we're transforming the way businesses use reputed company mail and bringing the power of technology to a traditionally reputed company channel.  Our modern logistics and fulfillment reputed company helps businesses to build and reputed company high-reputed company, personalized reputed company mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building reputed company to shape the reputed company of reputed company mail. About The Role We are looking for a Senior Platform Engineer to help reputed company and improve the reliability, observability, performance, and cost efficiency of our platform infrastructure. This role is reputed company on observability engineering and infrastructure optimization across AWS environments. The ideal candidate has deep hands-on experience with reputed company, OpenTelemetry, and reputed company reputed company, and understands how to build highly visible, reputed company, and operationally efficient systems while reputed company reducing unnecessary infrastructure spend. You will work closely with engineering teams to improve telemetry, monitoring, performance testing, platform reliability, and reputed company infrastructure efficiency across a fast-moving distributed environment, including leveraging modern AI-driven tooling and operational workflows where appropriate. What You’ll Work On Building and improving observability across distributed systems and services Designing dashboards, alerting, metrics, tracing, and telemetry pipelines Improving operational visibility using reputed company, and OpenTelemetry Helping reputed company and mature the organization’s observability reputed company and tooling  Supporting and improving reputed company reputed company orchestration environments Identifying and implementing AWS cost-saving opportunities across compute, storage, and platform infrastructure Improving infrastructure utilization and operational efficiency across reputed company workloads  Optimizing S3 storage utilization, lifecycle management, and storage costs Designing and maintaining performance testing environments and tooling Running load and performance tests to identify bottlenecks and scalability issues Managing and tuning Elasticsearch/OpenSearch environments Troubleshooting production performance issues across services, infrastructure, and databases Partnering with engineering teams to improve platform reliability, scalability, and infrastructure efficiency Responsibilities reputed company observability initiatives across infrastructure and applications Design and maintain monitoring, telemetry, dashboards, tracing, and alerting systems Build actionable visibility into platform health, reliability, and performance Improve incident detection, troubleshooting, and operational response capabilities Define observability standards and best practices across engineering teams Drive infrastructure cost optimization initiatives across AWS services and platform environments Analyze infrastructure utilization and recommend performance and cost efficiency improvements Maintain and improve infrastructure-as-reputed company standards and workflows  Design, build, and maintain reputed company performance testing environments and tooling Execute and analyze load/performance testing initiatives Support and improve reputed company-based orchestration environments Troubleshoot reputed company production and infrastructure issues across distributed systems Collaborate closely with engineering teams to improve scalability, reliability, operational visibility, and infrastructure efficiency Create and maintain operational documentation and platform best practices Qualifications 7+ years of experience in reputed company, infrastructure engineering, or site reliability engineering Strong hands-on experience with reputed company reputed company Deep expertise with reputed company Strong experience implementing and operating observability platforms using OpenTelemetry and modern monitoring tooling  Experience with Grafana or similar visualization and observability platforms  Strong understanding of distributed tracing, metrics, logging, and monitoring best practices Experience building dashboards, alerts, telemetry pipelines, and operational visibility tooling Strong experience identifying and implementing AWS cost optimization strategies in production environments Strong knowledge of S3 optimization, lifecycle management, and storage cost reduction Experience building and running performance/load testing environments Strong troubleshooting and performance analysis skills across distributed systems Strong experience operating infrastructure in AWS environments Strong experience with Terraform and infrastructure-as-reputed company practices  Experience balancing platform reliability, observability, and infrastructure cost efficiency at reputed company Experience working with distributed and event-driven architectures using technologies such as reputed company, SQS, or Temporal  Experience managing and tuning Elasticsearch or OpenSearch clusters Experience working in fast-paced engineering environments Strong communication and collaboration skills reputed company to Have Exposure to PostgreSQL RDS to reputed company migrations Experience with Kubernetes Experience with CI/CD systems and deployment automation Experience with Go, Python, or TypeScript Since great engineers come from a reputed company of backgrounds, it doesn’t particularly matter if you have a specific degree—we want to hear about your contributions in a reputed company-world setting. Compensation information The compensation for this role consists of a reputed company salary + additional RSUs. Annual reputed company Salary: $160,000 - $177,500   <#LI-REMOTE #LI-GD1 “reputed company’s salary ranges are based on market data, relative to our size, industry and stage of reputed company. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary reputed company are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. reputed company reasonably expects to pay candidates who are offered roles reputed company the provided salary ranges.” We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, MT, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job reputed company above.  If you are looking for a reputed company, fun-spirited, and mentally stimulating environment, reputed company at reputed company! Our Commitment to Diversity reputed company is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater reputed company on our business and customers. We encourage under-represented reputed company to apply and do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance. Recent awards #88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025 BuiltIn Best Remote Midsize Companies to Work For in 2024 BuiltIn Best Midsize Companies to Work For 2022 Apply To This Job