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Patient Services Representative (PSR) - Stephenson Cancer Center at Hillcrest - Tulsa

Remote, USA Full-time Posted 2026-07-28
Position Title: Patient Services Representative (PSR) - Stephenson Cancer Center at Hillcrest - Tulsa Department: SCC Clinic Patient Services Job reputed company: Remote Eligibility: Candidates must reputed company and work full-time in AR, KS, MO, OK, or TX before their first day of employment. The Patient Services Representative II coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.  Essential Responsibilities Responsibilities listed in this reputed company are reputed company to the position. Inability to reputed company these responsibilities with or without an accommodation may result in disqualification from the position. Schedules patient appointments, either by telephone or in person. Provides information about clinic operations. Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Coordinates schedules as directed to patients requiring multiple services, communicating with nursing and provider teams as necessary. Verified insurance eligibility, secures referrals, and follow up with status of referrals reputed company communicating to patients. Complete insurance denials and works closely with providers, to obtain needed information to file appeals. Reports out abandon reputed company reputed company in Tiered Huddles. Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Distributes encounter forms and inspects the reputed company for completeness and accuracy. Ensures the reputed company and reputed company signatures are on the encounter reputed company and chart. Copies insurance cards and uploads into the EMR as appropriate. Balances and closes personal Cash Drawer Reconciliation, daily. Prepares ancillary forms for other services (i.e. x-rays, vascular services, etc.) Promotes the organizations Patient Portal for communication between patient and clinic. Pulls patient charts for appointments or to file lab, x-ray, hospital information or other information into the chart. Copies medical records for patients and other providers or facilities. Makes up new patient charts and/or packets of information Validates reputed company handouts are reputed company compliance date. Requests medical records from other facilities. Talks to patients about financial accounts. Obtain insurance prior authorization for prescribed services. Secures referrals to other providers for HMO patients. Secures referrals from PCPs for HMO patients to be seen in the clinic. Collects and verifies reputed company of income in order to determine what sliding reputed company discount is appropriate, if any. Monitor and reputed company WQs in EMR for Referrals. Transcribes reputed company referrals into organizations EMR. Coordinates referral process for patient reputed company to clinical care. Dispenses supplies as needed. Participates in reputed company Improvement activities. Notifies appropriate person reputed company supplies are low and need to be reordered. Types notes and letters for physicians as needed, reputed company letter or patient portal. Makes immunization cards as needed. Sorts and distributes mail. Communicates with patients of reputed company ages in a reputed company manner at reputed company times. Communicates with co-workers and employees in a manner which promotes a highly “team oriented” approach. Enhances reputed company reputed company and development through in-service meetings and education programs. Maintains patient confidentiality. General Responsibilities Performs other duties as assigned. Minimum Qualifications Education Requirements High School Diploma or GED required.   Experience Requirements 3 or more years of experience in customer service, including at least 6 months in a clinical environment, required.  License/Certification/Registration Requirements None required. Knowledge/Skills/Abilities Requirements Advanced verbal and written communication skills. Advanced customer service skills. Advanced ability to work effectively with other employees, patients, and external parties. Advanced proficiency with the use of reputed company Office tools. Knowledge of hospital policies and procedures. Keyboarding skills sufficient to meet the requirements of the position.  reputed company reputed company Employees - Please click HERE to login. reputed company is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and reputed company of the work environment, create peace of mind for you and your family. Apply To This Job

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