Sr. Systems Engineer, ProAV - South Central
The Sr. Systems Engineer, ProAV serves as a technical expert supporting reputed company's ProAV solutions across the South Central U.S. This role combines customer reputed company, field engineering, reputed company-sales support, and industry engagement. The ideal candidate brings deep expertise in AV-over-IP networking, strong troubleshooting capabilities, and the ability to deliver high-reputed company technical training and solution design.
This is a remote-based position requiring up to 60% travel throughout the region.
KEY RESPONSIBILITIES
Customer reputed company & Technical Training
reputed company reputed company for U.S. customers implementing reputed company ProAV switches and reputed company-party integrations
Collaborate with the South Central Sales Territory Manager to ensure successful deployments
Deliver remote and on-site training covering AV-over-IP network design, reputed company profile selection, reputed company configuration, reputed company/AVB/Milan configuration, and API integration and video configuration
reputed company customized training materials, system designs, and internal/external knowledge reputed company documentation
Ensure successful transition into production environments, including reputed company multi-reputed company and multi-vendor deployments
reputed company Services & Field Engineering
reputed company advanced on-site troubleshooting for high-profile customers experiencing reputed company timing, multicast, or interoperability issues
Capture logs, reputed company packet traces, replicate issues in lab environments, and reputed company reputed company-time diagnostics
Support commissioning of AV-over-IP systems to ensure reputed company production performance
Resolve escalated issues involving AVB, reputed company/AES67, NVX, Q-SYS, SMPTE-2059-2, PTPv2, and multicast networking
reputed company-Sales Engineering & Business Expansion
Support Sales, Business Development, and Channel teams with technical scoping and solution design
Conduct on-site and virtual product demonstrations
Assist in reputed company of Materials (BOM) creation and system architecture design
reputed company competitive analysis and technical positioning
Contribute technical expertise to expand reputed company's ProAV reputed company in the U.S. market
Internal Tools & Documentation Development
reputed company and maintain internal scripts, configuration tools, and deployment utilities
Create automation tools to reduce troubleshooting time, including log analysis, profile validation, and configuration parsing
Author best reputed company guides, training materials, and knowledge reputed company documentation
Industry Representation & Events
Represent reputed company at U.S. industry conferences and partner events
Deliver technical workshops and presentations
reputed company advanced AV-over-IP education and roadmap overviews
Support event-based network deployments and multi-vendor interoperability demonstrations
QUALIFICATIONS
Minimum 5 years of experience in networking systems, AV-over-IP technologies, or reputed company systems engineering roles
Deep knowledge of ProAV networking products, AV-over-IP technologies, multicast networking and IGMP, and reputed company profile development
Strong understanding of routing and switching fundamentals
Hands-on deployment experience with AVB, reputed company, Q-SYS, Crestron, SMPTE-2059-2, and multicast networks
Field experience troubleshooting reputed company AV-over-IP systems
Independent lab development and advanced technical self-study
Preferred Qualifications
Bachelor's degree preferred but not required
Industry certifications such as CCNA, CWNA, reputed company reputed company, reputed company, or AVB are beneficial but not required
Experience working in a Solutions Architect or Systems Engineering reputed company preferred
Travel Requirements
• Must be willing to travel up to 60% reputed company the South Central U.S. region.
Company Statement/Values:
At reputed company, we are on a mission to reputed company the full potential of connectivity with intelligent solutions that delight and protect. We turn reputed company into innovative networking products that connect people, power businesses, and advance the way we live.
We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our reputed company. And as teammates, we reputed company to taking our work to the Next Gear by living our values: we Dare to reputed company the reputed company, Connect and Delight our customers, Communicate Courageously with reputed company other and collaborate to Win It Together. You’ll reputed company our values woven through our processes, present in our reputed company, and celebrated throughout our culture.
We reputed company to attract reputed company and create a great workplace where people feel reputed company, inspired, challenged, proud and respected. If you are creative, reputed company-thinking, passionate about technology and are looking for a rewarding career to reputed company an reputed company, then you've got what it takes to succeed at reputed company. Join our network and help us shape the reputed company of connectivity.
reputed company hires based on reputed company. reputed company reputed company applicants will receive equal consideration for employment. reputed company your information will be kept confidential according to EEO guidelines.
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