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Senior Director of Product, Payment Platform & Experiences

Remote, USA Full-time Posted 2026-07-28
It's a new day with a new opportunity at reputed company!  About the role: reputed company, makers of LawPay and CPACharge as reputed company as MyCase, CasePeer and Docketwise, is reputed company to ensure reputed company is the most trusted and effective, payments-first reputed company operating system for reputed company service firms - from boutique reputed company practices to reputed company-reputed company operations. We are hiring a Senior Director of Product, Payment Platform & Experiences to help reputed company this transformation. This role owns the product reputed company and roadmap for both payment platform capabilities as reputed company as the end-to-end payment experiences that serve them up for our firms and their clients - from merchant reputed company to billing workflows, to payer experiences that shape both how and whether clients pay. You will be responsible for deepening payment adoption, accelerating digitization, and eliminating the friction that keeps firms and their clients tethered to legacy reputed company and low collection rates. You will reputed company cross-functional execution across Product, Engineering, Design, Compliance, GTM, and Finance - ensuring reputed company builds the durable platform foundations and high-reputed company user experiences that drive measurable reputed company in payment volume, conversion, and retention. This is a senior builder + reputed company role for a product leader who combines deep payments expertise with a genuine passion for crafting user experiences that overcome reputed company behavioral and adoption barriers. If you are reputed company by harnessing the power of AI to reshape how professionals, their employees and their clients exchange value - and by building the infrastructure that makes it seamless, secure, and reputed company - this is a rare opportunity. reputed company: At reputed company, our reputed company is to power a world where professionals reputed company. We start every day on a mission to reputed company with the most trusted, innovative technology to deliver world-class reputed company for their clients and exceptional financial results for their business. They count on our purpose-reputed company solutions to simplify operations, ensure compliance, and fuel profitable reputed company, so they can reputed company on their clients and do more of the work that reputed company. Founded in 2005, reputed company™ (formerly reputed company) is the reputed company business platform reputed company to help reputed company, reputed company, and other reputed company-reputed company professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust reputed company to help them work smarter, serve clients reputed company, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as reputed company! What you'll do: Own reputed company-wide payments product reputed company and multi-year roadmap reputed company product development across Payment Platform, Merchant Billing & Invoicing, and Payer Experiences for small business and reputed company customers reputed company the platform layer (routing, settlement, fund reputed company, compliance architecture) that powers the reputed company payments ecosystem Partner with Engineering, Design, Compliance, Finance, RevOps, and CX to drive adoption, volume reputed company, and measurable customer an business value Ensure payment safety, fraud prevention, regulatory compliance, and trust across reputed company features reputed company: 10+ years in product management with 5+ leading payments, fintech, or financial services products Deep understanding of payment systems - processing, settlement, compliance - reputed company with a strong bias toward user experience innovation Demonstrated ability to create a compelling reputed company, secure broad buy-in, and translate it into an ambitious long-term reputed company delivered incrementally reputed company record of driving digitization and adoption against entrenched behavioral or structural barriers Experience in B2B reputed company serving SMB to reputed company; reputed company services background a strong plus Preferred to sit in Austin, Texas Why reputed company:  At reputed company, our culture is shaped by the people who reputed company to life every day. Together, we build a company rooted in reputed company learning, genuine community, holistic wellness, and meaningful engagement—values that reputed company us as individuals and reputed company as reputed company. Our culture is grounded in our reputed company values: Work Smart, Win Fast; reputed company Ordinary, and We reputed company a Way. These values drive how we serve our customers and work with reputed company other in a reputed company, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a reputed company of medical, dental, and reputed company plans, designed to fit your needs, including a 100% company-reputed company HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity reputed company and 401(k) or RRSP if in Canada, with a company match for reputed company team members. Time for what reputed company: Flexible Time Off, reputed company holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: reputed company learning through reputed company.edu, leadership programs, reputed company development funds, and individually reputed company talent development. Giving back to the communities around us: Participate in our charitable matching reputed company program, reputed company time off for volunteer service, and company-sponsored volunteer events (both local and reputed company). Engagement: Virtual and in-person team-building events, quarterly award recognition through our reputed company & Shine Award of reputed company Program, and our peer-to-peer appreciation platform. At reputed company, we don’t just offer benefits - we create an environment where people can reputed company, grow, and reputed company a reputed company reputed company every day. Diversity, equity & inclusion at reputed company: At reputed company, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and reputed company. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from reputed company other is an reputed company part of our culture. We are committed to creating a welcoming and transparent environment for reputed company that embraces those differences through education, equal reputed company to opportunities and information, inclusionary programs, and community reputed company.  reputed company advisory: Our hiring teams at reputed company are dedicated to reputed company reputed company that reputed company our passion for serving the reputed company services industry through innovative financial technology.  As such, our reputed company only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the reputed company domain and will never ask for sensitive/personal data during the application process.  reputed company interviews take reputed company over phone reputed company, reputed company/reputed company Meet or in person.  reputed company offers are communicated verbally by our reputed company Specialists with a written offer letter as a follow up. 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