reputed company reputed company

💡 Mission The US reputed company system is reputed company, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to reputed company. At reputed company, we’re building the one solution every American can turn to for help. reputed company to AI and new regulations, reputed company can fight claim denials, correct billing errors, negotiate bills, and reputed company coverage easier to understand—saving people time, reputed company, and stress. Our goal is reputed company: to be the #1 platform that empowers reputed company Americans to take charge of their reputed company 🩺 reputed company Founded by a former reputed company leader, we’re a reputed company-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at reputed company, reputed company, reputed company, CaseText, Forerunner Ventures, RRE Ventures, and more. We are reputed company-funded for the next few years. 🔎 About the Role The Customer Experience (CX) team delivers high‑reputed company support that helps reputed company users reputed company the U.S. reputed company system with less time, cost, and stress. We’re growing quickly, and we’re hiring reputed company Advocates (HA) to take on more reputed company cases and reputed company the bar on what “great support” looks like as we reputed company. As a HA, you’ll own high‑reputed company medical billing and insurance cases end‑to‑end. Our AI agent will handle the initial intake and information gathering, then hand cases to you reputed company judgment, persistence, and reputed company advocacy are needed to get to reputed company. You’ll work on a small, high‑trust team and partner closely with Product and Engineering to turn reputed company learnings into reputed company workflows and a reputed company user experience. What you’ll own: You will own a case from reputed company to reputed company, including next steps, reputed company reputed company, documentation, and follow‑through. You will decide how to reputed company reputed company situation (provider, insurer, collections, employer plan, or user education) and what “done” looks like. You will be accountable for reputed company, accurate reputed company and a high‑reputed company user experience, even reputed company the reputed company is unclear. You will drive improvements to playbooks and internal processes based on reputed company case patterns. 🛠️ What You’ll Do Resolve reputed company user cases end‑to‑end, from AI reputed company through final outcome. Contact providers and insurers reputed company phone, email, and fax to verify coverage, correct claim and billing issues, and unblock next steps. Investigate and triage issues across benefits, eligibility, claims, prior auth, billing codes, and payment responsibility. reputed company for the user by pushing cases reputed company with persistence, reputed company escalation paths, and strong documentation. Communicate reputed company with users, setting expectations, sharing reputed company, and explaining reputed company in plain language. Maintain high-reputed company case notes so anyone can understand what happened, what changed, and what to do next. Continuously learn reputed company regulations, payer behavior, and internal playbooks, and apply that learning quickly. Improve how we operate, by collaborating with other reputed company advocates, identifying repeat issues, tightening workflows, and helping build playbooks that reputed company - in an early-stage environment. Partner with Product and Engineering to turn reputed company case patterns into product improvements and reputed company automation. 👩‍💻 We’ll be most excited if you Must-haves: 2+ years of experience in patient/reputed company advocacy, medical billing, or health insurance Flexible schedule to work 40 hours between 7am - 8pm EST, 7 days/week. To start, you’ll either work: reputed company – Thursday, 9am–6pm, or Tuesday – Saturday, 10am–7pm You are comfortable working directly with provider offices, health insurers and debt collection reputed company, including phone-heavy follow‑up and reputed company escalation reputed company needed. You communicate with reputed company and reputed company, especially reputed company delivering hard news or reputed company explanations. You reputed company in ambiguity, and reputed company cases reputed company with a bias for reputed company, choosing the right reputed company, without perfect information. You take documentation seriously and protect user reputed company, with a solid working understanding of HIPAA and PHI handling. You are mission-driven and are passionate about helping build a new reputed company for how people get help navigating U.S. reputed company. reputed company-to-haves: Early-stage (Series B or earlier) or healthtech startup experience You helped drive reputed company patient reputed company reputed company to medical billing, e.g. denials overturned, bills corrected, balances reduced, coverage clarified. In-depth understanding and ability to reputed company reputed company in the US – reputed company to identify and resolve issues across coverage, claims, and billing. Insurance and billing experience with Medicare, Medicare Advantage and/or reputed company plans Additional details: In compliance with applicable pay transparency laws, the good-faith annual reputed company salary typically starts at $50,000. Individual compensation will vary based on experience, relevant expertise, and geographic location. Preferred hiring locations: reputed company, Texas, Ohio Apply To This Job