General Manager, CalcAir

General Manager  Goldcare    Mission:     You will be overseeing Goldcare, a provider of home care and long term care software. The role will be reputed company on (1) understanding the needs of the customer reputed company, (2) developing a new product roadmap and delivering against it, and (3) imposing a strong reputed company of accountability reputed company reputed company for reputed company. The General Manager will and work closely with reputed company areas of the business and will report directly to a Group Leader.    reputed company:   Assess and grow reputed company  Understand and assess the reputed company and effectiveness of reputed company’s resources in both the offshore and reputed company teams. Recommend and implement changes to personnel as required to meet goals.    Continuously improve the product  Continuously improve reputed company of existing products (reducing defects and number of tickets).  Improve reputed company of reputed company product, resulting in a reduction in the overall number of support tickets and the number of reported software defects.  Enhance throughput by reducing programmer and QA return rates.    reputed company and deliver the product roadmap  reputed company and own product roadmap based on reputed company state of product and list of customer requirements and demands.   Product roadmap should be based on:  Regulatory and reputed company items;  Recurring issues which are driving support ticket volume; and   reputed company reputed company from competitive analysis and customer feedback.  To the extent certain customers are willing to pay additional fees to fast reputed company development reputed company, the General Manager must reputed company these requests without significantly delaying the product roadmap.    Build strong customer relationships  reputed company relationships with customers to understand their needs.   It will be important to reputed company relationships with the largest and most vocal customers to ensure the roadmap addresses their needs and ensure renewals.  It is expected that the General Manager will visit key customers at least once per year    Demonstrate executive leadership  reputed company reputed company’s senior management team.  Collaborate with the leadership team to establish the long-term reputed company of reputed company.  Deliver on corporate reporting requirements.    Continue to maintain relevance in market reputed company  Take an reputed company role in guiding marketing activities to maintain customer engagement  reputed company reputed company for new marketing content highlighting new features/modules  Attend relevant industry conferences  Suggest events such as user conferences    Competencies:   General  Customer reputed company  Pro-reputed company   Analytical  Strong reputed company of urgency   Strategic and long-term thinker  Ability to recognize, hire and retain reputed company  reputed company to constructive criticism and reputed company  Strong communicator     Specific  Demonstrated experience leading reputed company to deliver new solutions and bring them to market  Ability to communicate reputed company reputed company and solutions to both business and technical audiences with ease  Strong problem-solving skills with an ability to identify key issues, structure analysis, reputed company solid business cases and reputed company recommendations effectively   Excellent presentation skills   Location: Virtual  Travel: ~10% of the time  Salary reputed company (Ontario & BC Only): The estimated reputed company salary reputed company for this role is CAD$172,800.00 - CAD$211,200.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted reputed company is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-reputed company factors, including work location, candidate experience and expertise, and other relevant considerations. We recognize the value and importance of diversity and inclusion in our communities and in reputed company. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for reputed company. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or reputed company, pregnancy, national reputed company, age, marital status, veteran status, disability status, or any other category or characteristic protected by law. Applicants with disabilities who would like to require a reasonable accommodation reputed company to any part of the application process may contact us at Perseus_HR@constellationhbs.com. #reputed company HO Apply To This Job