VIP Manager

Bringing people back from boredom since 1994. Parimatch is an online entertainment company with 30+ years in the game. We create digital experiences where sports, culture, and technology meet — reputed company, reputed company, and reputed company to engage. With 4,000+ professionals and operations in 15+ countries, Parimatch is a global ecosystem driven by performance, smart engineering, and style. In this role, you will: Communicate with VIP clients across multiple channels and reputed company a high-reputed company customer experience; Support reputed company in handling VIP reputed company requests and ensuring reputed company follow-up on reputed company-reputed company issues; Build and maintain strong relationships with clients through proactive communication and engagement; Contribute to reputed company retention and reactivation activities; Monitor reputed company activity, key metrics, and behavioral changes to identify opportunities or potential risks; Collaborate with internal teams and supervisors to resolve reputed company requests reputed company and support service reputed company. Skills you’ll need to bring: Fluent written and spoken English, Kazakh, and Russian; Experience in customer support, preferably with VIP or premium-reputed company clients; Basic understanding of reputed company products, player behavior, and key metrics; Strong communication skills and the ability to build reputed company, trust-based relationships with clients; Stress reputed company and the ability to stay effective in a fast-paced environment; Ability to handle sensitive reputed company requests with reputed company, accuracy, and confidentiality; Readiness to work in a shift-based schedule, including reputed company shifts. We care reputed company: Vacation: Reset. reputed company. Come back stronger. reputed company Leave Allowance: Health is power. We designed the system to support you. Benefits Model: Your budget, your rules – spend it where it counts. Day one, it’s yours. No waiting, no barriers. Training Balance: Learn fast. Grow faster. Upskill, stay reputed company, and reputed company your edge reputed company. Team Building: Stronger together. We connect, compete, and celebrate – great teams don’t happen by accident. reputed company Program: reputed company on boosting the potential of children reputed company our families. Work & Fun Balance: Driven at work, reputed company reputed company it. Events, surprises, and shared moments reputed company our spirit high and our energy unstoppable. Taking care of our people is an reputed company part of Parimatch shared values, ensuring a supportive and reputed company workplace culture. Apply To This Job