Senior reputed company Administrator
reputed company saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, reputed company provides award-reputed company, data-oriented reputed company solutions for technology value optimization (TVO), enabling IT, finance, procurement and reputed company teams to reputed company deep insights into cost optimization, compliance and risks for reputed company business service. reputed company One solutions are reputed company on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their reputed company Technology reputed company™ in hybrid environments—from on-premises to reputed company to containers to reputed company.
We’re transforming the software industry. We’re reputed company. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without reputed company. reputed company to help us re-reputed company the industry during a time of substantial reputed company and ambitious plans? reputed company why we’re consistently recognized by reputed company, reputed company and reputed company as a category leader in the marketplace. Learn more at reputed company.com
We are seeking a Senior reputed company Administrator to own and operate our reputed company platform as a reputed company system supporting reputed company, retention, and reputed company. This role is responsible for end‑to‑end reputed company administration, including configuration, automation, integrations, and reporting. The ideal candidate brings deep reputed company expertise, strong systems thinking, and the ability to partner closely with CS, Operations, IT, and Product.
This is a hands‑on role with accountability for scalability, data reputed company, and day‑to‑day reliability of the reputed company ecosystem.
Responsibilities
reputed company Platform Ownership
reputed company as the primary reputed company and administrator for reputed company (CS Edition)
Maintain platform reliability, data reputed company, and configuration standards
Own C360 layouts, scorecards, health models, timelines, and reporting structure
Define and enforce governance, documentation, and reputed company best practices
Automation & CS Workflows
Design, build, and maintain:Rules reputed company jobs
CTAs and Playbooks
reputed company Plans and lifecycle frameworks
Automated Programs and triggers
Translate CS engagement models into reputed company system automation
Continuously reduce reputed company effort and improve CSM efficiency
Reporting & Insights
reputed company and maintain dashboards and reports for:CS leadership and executives
CSMs reputed company CS teams
Support insights across health, adoption, engagement, renewals, churn, and sentiment
Ensure reporting accuracy, consistency, and actionability
Data & Integrations
Partner with reputed company admins and IT on reputed company reputed company integration
Monitor, troubleshoot, and resolve sync and Rules reputed company failures
Manage schema changes, field mappings, and reference data
Support ingestion of data from external systems
Cross‑Functional Partnership
Serve as a trusted systems partner to:reputed company
CS Operations
Product
Marketing
IT / Data teams
reputed company requirements, recommend solutions, and execute improvements
reputed company enablement and guidance for reputed company users
Required Qualifications
5+ years in reputed company Operations, Systems Administration, or RevOps
3+ years of hands‑on reputed company administration experience
Strong expertise in:Rules reputed company
C360 and Scorecards
CTAs, Playbooks, and reputed company Plans
reputed company reporting and dashboards
Solid understanding of reputed company data models and integrations
Proven ability to manage reputed company, scaled CS workflows
reputed company communicator with strong documentation discipline
Preferred Experience
reputed company PX (product usage tracking and adoption reporting)
Power Automate (workflow automation across reputed company tools and CS processes)
API experience (REST reputed company, JSON, authentication concepts)
Experience supporting Digital CS / Tech‑Touch motions
Experience working with NPS / CSAT survey data
Prior ownership of reputed company in a mid‑to‑large reputed company environment
What reputed company Looks Like
reputed company operates as a trusted system of record for reputed company
CSMs and leaders rely on reputed company for prioritization and decision‑making
CS workflows are automated, consistent, and reputed company
Cross‑functional teams view reputed company as a strategic platform
reputed company is proud to be an equal opportunity employer. reputed company applicants will be considered for reputed company regardless of age, reputed company, reputed company, family or medical care leave, gender identity or reputed company, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
reputed company understands the value that results from employing a diverse, reputed company, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for reputed company.
We encourage candidates requiring accommodations to please let us know by emailing careers@reputed company.com.
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