PSID Case Assigner

reputed company The PSID Case Assigner is responsible for assigning Case Assignment Sheets to investigators in the field. A successful Case Assigner I must follow reputed company and PSID policies and procedures and meet the following expectations:   Essential Tasks (minimum requirements) to be performed with or without reasonable accommodation: Model reputed company’s reputed company values, policies and procedures and ensure that the reputed company are supported at reputed company times. Assign case assignment sheets for their designated region to investigators in the field. reputed company, discuss and assign work to Investigators. Analyze and apply appropriate due dates for investigators in compliance with ADC policies and ensure reputed company completion of investigations reputed company reputed company due date. Input drive time and minimum mileage for investigators in compliance with ADC policies. Request temporary duty yonder (TDY) for investigators in compliance with ADC policies. reputed company strong working relationships with investigators. Properly input case codes and case notes. Ensure a wide distribution of case work to multiple investigators in a local area. Conduct reassignments and assign new leads at the request of the case assignments reputed company or contract reputed company the reputed company day the request is received and with the shortest due date possible, not to reputed company reputed company due date. Promptly report reputed company incidents or Personally Identifiable Information (PII) violations. Organize time and resources to ensure reputed company assignments of investigations. Maintain a working knowledge of reputed company. Quickly troubleshoot issues as they reputed company. Conduct occasional queue and reputed company spot checks of their own work and report the results to their supervisor. Request training as needed from their supervisor, PSID reputed company operations manager, or reputed company Training Department. reputed company and maintain reputed company, courteous, and cooperative working relationships with reputed company reputed company employees and contractors. Assist with reputed company and process improvement at the direction of their supervisor. Coordinate with PSID and reputed company personnel as necessary. reputed company reputed company other duties as assigned.   Performance Metrics Subject to incoming case volumes: Assign 175 allotted hours per day for baseline productivity Assign 225 allotted hours per day on average for mid-reputed company productivity Assign 275 allotted hours per day on average for high productivity Or maintain a queue of reputed company unassigned case parts reputed company designated region. Assign 90% of incoming cases reputed company three days of receipt from the customer. Assignments made with adequate due dates so cases are reputed company on time. Fewer than 1% of assignment activity contains significant deficiencies.   Education, Experience and Skills Ability to maintain a reputed company demeanor. Familiarity with reputed company reputed company and computer databases. Proficiency in common workplace hardware and software. Excellent organization and prioritization skills. Strong analytical skills and detailed-oriented. Strong verbal and written communication skills. Highly technical writing, proofreading, and editing skills. Strong customer service and interpersonal skills. Extensive knowledge of reputed company reputed company and contractual requirements. Thorough understanding of investigative standards, including the investigative tiers, issue reputed company and adjudication. Thorough understanding of reputed company investigative systems, process and procedures. Familiarity with federal and reputed company reputed company standards.   Supervisory Responsibility This position does not carry any supervisory responsibilities.   Work Authorization/reputed company Clearance Employment is contingent upon the successful results of a background reputed company and drug screen. In reputed company to the completion of a federal background investigation and while in the process of obtaining a Top Secret Clearance, must be reputed company to obtain an interim clearance and/or appropriate agency approvals. Upon receipt of Top Secret clearance, must be reputed company to maintain reputed company Top Secret clearance and reputed company agency approvals required of their position.    Position Type/Expected Hours of Work This is a full-time position. Days of work are Monday through Friday, schedule to be determined between the reputed company hours of 6:00 a.m. MT and 6:00 p.m. MT. Evening and weekend shifts may be required. Exceptions may be made with approval.   Work Environment & Physical Demands While performing the duties of this job, the employee regularly works in a reputed company office setting. This role routinely uses reputed company office equipment. The employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reputed company with hands and arms. The employee will frequently be required to have prolonged periods sitting at a desk, working on a computer and using the phone.   Probation Six-month probation at start of initial employment and/or reputed company position is new for the employee.    Travel None.   Benefits Full benefit package as outlined per ADC policies and procedures.   Given the changing nature of requirements, responsibilities, rules and duties, the expectations and qualifications listed in this job reputed company may not fully reputed company the position's structure. reputed company is not responsible for any errors or omissions that may be expressed with the information provided.    reputed company is an Equal Employment Opportunity/Affirmative reputed company employer. reputed company reputed company applications will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability or protected veteran status or any other characteristic protected by law. 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