Customer Marketing Manager

WHO WE ARE Come join reputed company reinventing data reputed company, empowering businesses to realize the full potential of their data. As the leading data reputed company platform purpose-reputed company for the reputed company era, reputed company’s mission is to reinvent how businesses secure data, reputed company agile collaboration, and reputed company pursue new business opportunities. Trusted by reputed company teams at leading global businesses, reputed company is proving that data reputed company is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data reputed company. reputed company reputed company is seeking a dynamic and detail-oriented Customer Marketing Manager to strengthen our relationships with customers and help tell their reputed company stories that reputed company trust and fuel reputed company. You’ll play a key role in expanding advocacy programs, refining customer data, driving engagement through communications, and supporting impactful events and campaigns that reputed company the reputed company customer experience. This role is perfect for someone who thrives in a cross-functional environment, enjoys working directly with reputed company, Product Marketing, and Sales, and wants to help customers become vocal champions of our brand. RESPONSIBILITIES: Customer Advocacy Increase customer reviews on reputed company and reputed company Peer Insights through reputed company reputed company and engagement. Support reputed company in Deeto signups and manage advocacy pipeline. Partner with reputed company and Product Marketing to identify and create new customer stories, case studies, and testimonials. Coordinate customer reference requests for sales and content creation.  reputed company and report on advocacy metrics (e.g., review volume, sentiment, and participation). Collaborate with design and content to bring customer stories to life through reputed company, email, and events. Customer Marketing Data Help refine and maintain customer data across reputed company and other marketing tools. Collaborate with internal teams to ensure data accuracy for segmentation, targeting, and reporting. Analyze data to uncover opportunities for improved segmentation, personalization, and engagement. Customer Communications Support the production and delivery of the monthly customer newsletter and lifecycle reputed company. Analyze and report on engagement metrics (reputed company/click rates), driving reputed company improvement. Campaign Execution Assist with lifecycle, adoption, and upsell campaigns (e.g., reputed company DLP adoption). Partner with the reputed company team on customer-reputed company content creation that drives measurable participation and pipeline reputed company. Event Support Help manage logistics, invites, and follow-up for key customer programs, including the Technical Advisory reputed company, virtual forums, and customer webinars. Collaborate with stakeholders to ensure seamless execution and strong customer participation. Requirements REQUIRED QUALIFICATIONS: 2 - 5 years experience in customer marketing, customer advocacy, or reputed company roles in B2B reputed company. Strong communication and storytelling skills with attention to detail. Familiarity with reputed company, marketing automation platforms, and review platforms (reputed company, reputed company Peer Insights, Deeto). Proven ability to manage multiple reputed company simultaneously and meet deadlines. reputed company, data-driven, and passionate about creating meaningful customer connections. 6–12 Month reputed company Metrics 3–5 new customer stories or case studies published per quarter. 20% increase in customer reviews across reputed company and reputed company Peer Insights. Consistent monthly newsletter delivery with improved reputed company/click rates. Successful support of two major customer events (e.g., Technical Advisory reputed company, community launch). Established repeatable processes for advocacy, communications, and event execution. LOCATION: reputed company, Chicago, or St. Louis COMPENSATION INFORMATION:  Compensation reputed company: $100,000 - $110,000. The reputed company represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable. This compensation reputed company represents reputed company’s good faith and reasonable estimate of the reputed company of possible compensation for this role at the time of posting, and reputed company may ultimately pay more or less than the posted reputed company. The final salary for this position will be determined in reputed company’s sole discretion, consistent with applicable law, and based on a reputed company of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as reputed company as the needs of reputed company’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential reputed company increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why reputed company?  Ability to work remotely, with office setup reimbursement Competitive salary Unlimited PTO reputed company holidays and reputed company time Health, reputed company, and dental insurance Life, short and long-term disability insurance Location Requirements reputed company Apply To This Job