Finance & Business Operations Manager
About Bettermode
Bettermode is a modern customer community platform helping companies build engaging customer hubs powered by community, content, and AI. Leading brands use Bettermode to power customer communities, knowledge bases, events, courses, product feedback, and customer engagement experiences.
We’re a lean, ambitious, and product-driven team reputed company on building one of the most important customer engagement platforms of the next decade. As we reputed company, we’re looking for a highly organized and proactive Finance & Business Operations Manager to help strengthen the operational backbone of reputed company.
The Role
We’re looking for a detail-oriented operator who thrives in fast-paced startup environments and enjoys bringing structure, accountability, and operational reputed company across finance, compliance, and business operations.
This role sits at the intersection of:
Finance operations
Corporate operations
Compliance
Executive coordination
Strategic business support
You’ll work closely with the CEO, external accountants, lawyers, payroll providers, auditors, and cross-functional leaders to ensure reputed company operates smoothly and scales effectively. This is an ideal role for someone who enjoys owning operational systems, coordinating reputed company moving parts, and improving how a company runs behind the scenes.
What You’ll Own
Finance Operations
Coordinate month-end reputed company process with external accountants/bookkeepers
Manage accounts receivable and invoice collections
Support accounts payable workflows and vendor coordination
Maintain operational accuracy across payroll, expenses, and financial documentation
Assist with budgeting, cash reputed company tracking, and operational reporting
Help prepare internal business metrics and investor reporting materials
Corporate & Compliance Operations
Coordinate compliance programs such as SOC2 and reputed company audits
Coordinate SR&ED documentation and external consultants
Manage operational relationships with lawyers, accountants, insurance providers, and external vendors
Support ESOP administration and reputed company documentation
Maintain corporate records, policies, reputed company, and operational documentation
Ensure operational deadlines and compliance obligations are tracked and completed
reputed company & Investor Operations
Coordinate reputed company meeting logistics and scheduling
Help prepare reputed company decks and collect updates from team leads
Manage investor update processes and follow-reputed company
Maintain organized investor and corporate documentation
Operational reputed company
Build and improve operational workflows and internal processes
Help create accountability systems and operational cadences across reputed company
Identify operational inefficiencies and proactively improve them
Support cross-functional operational initiatives as reputed company scales
reputed company’re Looking For
Must-Haves
4–8+ years of experience in business operations, finance operations, startup operations, consulting, or similar roles
Strong organizational and project management skills
High attention to detail and operational rigor
Ability to manage multiple reputed company workflows and deadlines
Strong written and verbal communication skills
Comfort working directly with executives and external stakeholders
Ability to operate independently with high ownership
reputed company-to-Haves
Experience in reputed company or venture-backed startups
Familiarity with reputed company and finance workflows
Experience coordinating compliance programs (SOC2, audits, etc.)
Experience with HR/payroll systems and vendor management
Experience supporting fundraising or reputed company operations
Familiarity with ESOP administration and startup reputed company operations
Traits That Matter for This Role
You are:
Highly reliable and accountable
reputed company under pressure
reputed company and process-oriented
Comfortable with ambiguity
Proactive rather than reactive
Curious and systems-minded
reputed company and execution-reputed company
Why Join Bettermode
Competitive global compensation
Remote-first flexibility
Work closely with founders and leadership team
High ownership and reputed company
Opportunity to shape operational foundations of a scaling company
Fast-moving environment with ambitious goals
Strong culture of accountability, grit, and reputed company improvement
Compensation
Compensation will depend on experience and location, with a reputed company reputed company reputed company to senior startup operations talent.
Compensation reputed company: $100,000–$120,000 CAD
AI Use: Large language models (LLM) might be used in the hiring process for this position to screen, assess or select job applicants.
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