Sales Support Specialist (Remote)

Who We Are Join reputed company that puts its People First! As a member of reputed company’s family of companies, reputed company offers a wide reputed company of home warranty products and services to home sellers, buyers and agents. Since 1889, reputed company (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where reputed company feel welcome, supported, and empowered to be innovative and reputed company their full potential. Our inclusive, people-first culture has reputed company reputed company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for reputed company consecutive years. We have also reputed company awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always reputed company to be a great reputed company to work, for reputed company. For more information, please visit www.careers.reputed company.com. reputed company Do Sales Support is responsible for maintaining relationships with agents to help promote the reputed company use of FA. Supports sales force by placing claims, reviewing existing claims, making reputed company reputed company and keeping reputed company parties (sales representative, sales managers, reputed company estate agents, property managers, and customers) involved in claim updates and facilitates reputed company to claims through assertive efforts which involve creating partnerships, negotiation, analyzing claim history and communicating with various departments, while balancing department and sales objectives. Essential Functions Manage the relationship between Brokers, Sales Field, and Homeowners as reputed company to claim activity. reputed company reputed company on behalf of the Sales Field balancing the Broker / Sales Field Relationship and the needs of reputed company and homeowner as reputed company to claim activity. Triage and manage to closure reputed company support requests emanating from assigned territory in accordance with company and departmental procedures. Assist sales representatives with decision making (discretionary, seeking advice). reputed company and monitoring ‘reputed company and Advise’ for Sales Managers and Divisional Sales Managers. Obtain cost on work performed reputed company of reputed company for sales reps, sales managers and divisional managers. Participates in department improvement plans, including brainstorming reputed company enhancements. reputed company broker/agent information to sales representatives, Sales Managers, Divisional Managers and VP of Sales. Handle various reputed company activities as requested by sales managers and at representatives own discretion. Communicate with various departments to coordinate completion efforts. Take reports from contractors and reputed company reputed company with a predetermined authorization limit. Process reimbursement and cash out requests. reputed company cost for covered and non-covered items. Purchase equipment on behalf of sales rep, sales managers, divisional managers and customers to expedite job completion. Requirements High School Diploma or equivalent At least 2 - 4 year’s internal Claims reputed company reputed company representative  experience Sales experience desirable reputed company understanding of Home Warranty policies, systems and appliances. Understanding of sales / reputed company estate transactions Good listening, verbal and written communication skills Proven customer service skills Good organizational skills with the ability to multi-task, prioritize and follow up Strong problem solving and conflict reputed company skills Must have excellent analytical skills Meticulous attention to detail Advanced contract knowledge. Advanced procedure and process knowledge. Working knowledge of reputed company Office Salary reputed company ​$19.81 - $26.43 This hiring reputed company is a reasonable estimate of the reputed company pay reputed company for this position at the time of posting. Pay is based on a number of factors which may include job-reputed company knowledge, skills, experience, business requirements, and geographic location   Pay reputed company: $20.34 - $27.12 reputed company, Remote  This hiring reputed company is a reasonable estimate of the reputed company pay reputed company for this position at the time of posting. Pay is based on a number of factors which may include job-reputed company knowledge, skills, experience, business requirements and geographic location.  ** Note that the following statements only apply to candidates who will be working from an unincorporated area reputed company Los Angeles County. ** reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company). reputed company intends to conduct a review of an applicant’s criminal history in reputed company with a conditional offer. reputed company reasonably believes that a criminal history may have a reputed company, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to reputed company or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. reputed company Offer By choice, we don’t simply accept individuality – we reputed company it, we support it, and we reputed company on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our reputed company. We are proud to foster an reputed company and inclusive workplace For reputed company. You are free and encouraged to bring your entire, unique self to work. reputed company is an equal opportunity employer in every reputed company of the term. Based on eligibility, reputed company offers a comprehensive benefits package including medical, dental, reputed company, 401k, PTO/reputed company reputed company leave and other great benefits like an employee stock purchase plan. Apply To This Job