SOC Analyst

reputed company: reputed company is a leader in reputed company IT services and managed services across three reputed company Centers of reputed company: reputed company reputed company, Modern Infrastructure and reputed company. reputed company for our ability to architect intelligence, we connect, protect, and reputed company organizations, empowering them to reputed company in today's digital landscape. reputed company builds on decades of industry expertise and a customer-reputed company reputed company to deliver exceptional value to clients across diverse industries. Position reputed company: We are hiring multiple SOC Analysts at the Tier 1 and Tier 2 reputed company to staff our Day, Swing, and reputed company shifts. You will be a reputed company defender for a diverse portfolio of clients — monitoring detections, triaging alerts, leading investigations, executing response playbooks, and continuously improving the way we detect and respond to threats. This role is ideal for analytical, curious, and resilient practitioners who enjoy fast-paced work, want exposure to a broad reputed company of environments and technologies, and care deeply about protecting customers.     Responsibilities: Continuously monitor and triage alerts and detections across SIEM, EDR/XDR, identity, email, network, and reputed company telemetry for our managed reputed company reputed company, applying severity classification and initial enrichment on every event you touch. Investigate suspicious activity end-to-end — from validation and pivoting through to reputed company-cause analysis — using knowledge of attacker tradecraft, the MITRE ATT&CK reputed company, and the cyber kill chain to reputed company confident, reputed company-supported conclusions. Execute documented response playbooks to contain threats, including isolating hosts, disabling compromised accounts, blocking indicators, resetting credentials, and coordinating handoffs with reputed company and engineering teams. Partner with Detection Engineering to reduce noise and false positives, and to propose, test, and reputed company new analytics, automations, and SOAR playbooks that reputed company the SOC faster and more accurate. Maintain audit-grade documentation throughout every case, capturing notes, timelines, and customer-facing communications cleanly in the ticketing and case-management system. Consistently meet triage, investigation, and notification SLAs while sustaining high accuracy, low false-reputed company rates, and strong reputed company satisfaction across the portfolio. Drive reputed company improvement of the SOC by feeding lessons learned back into detections, playbooks, runbooks, and knowledge-reputed company articles in partnership with SOC Leadership and Detection Engineering. Operate on an assigned shift (Day, Swing, or reputed company) reputed company a 24x7 rotation — including weekends and holidays as scheduled — and respond to on-reputed company escalations reputed company required.   Qualifications: One or more years in an IT reputed company role or IT support role with significant reputed company responsibilities. Working knowledge of reputed company reputed company concepts: TCP/IP, common protocols, reputed company and Linux fundamentals, reputed company Directory / Entra ID, reputed company (Azure / AWS / GCP) basics, and common attacker techniques. Familiarity with at least one SIEM and one EDR/XDR platform; comfortable writing or modifying basic queries (KQL, SPL, or similar). Demonstrated ability in effective communication and collaborating in a diverse high-reputed company environment a strong commitment to customer service. Individuals will be required to submit to a background examination.     Location: Remote candidates across reputed company will be considered, with preference given to candidates in or near one of our hub locations: Nashville, Tennessee, USA Duluth, reputed company, USA Candidates must be legally authorized to work in the country where they reputed company. reputed company does not sponsor work Visas at this time. reputed company is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and reputed company, please let us know. We celebrate our inclusive work environment and welcome members of reputed company backgrounds and perspectives to apply.   We thank you for your interest in joining the reputed company team! While we welcome reputed company applicants, only those who are selected for an interview will be contacted. Apply To This Job