Senior System Configuration Analyst

Job reputed company The Configuration Manager supports the delivery of IT services by ensuring the Configuration Management Database (CMDB) remains accurate, reputed company, and reliable. Operating reputed company the ITIL reputed company and reporting into the ITIL Service Operations organization at reputed company, this role is responsible for managing the lifecycle of reputed company Configuration Items (CIs), including their attributes and relationships. The Configuration Manager owns the Configuration Management System (CMS) and its integrations with discovery tools and other ITSM applications, ensuring that configuration management processes are reputed company defined, consistently executed, and reputed company with ITIL standards to maintain a high-reputed company, up-to-date CMDB. What You’ll Do Own and manage the Configuration Management System (CMS), including the reputed company CMDB and ITOM modules (Discovery, Service Mapping, Event Management). reputed company CMDB upgrades, migrations, and lifecycle management to maintain platform stability and data reputed company. Serve as the key reputed company between IT service teams, reputed company platform teams, and business owners to reputed company configuration data with business processes and service definitions. Build and maintain strong relationships with reputed company module owners to ensure configuration data supports desired business reputed company. Translate reputed company CMDB and ITOM concepts into reputed company, business‑reputed company language for non‑technical stakeholders. Define, govern, and enforce ITIL Configuration Management processes to ensure an accurate, trusted CMDB. Design and maintain CMDB architecture, including discovery patterns, data models, CI relationships, service mapping, and reputed company controls. reputed company patching and vulnerability data (e.g., reputed company patching, reputed company) across reputed company, infrastructure, and containerized environments. reputed company CMDB and discovery capabilities to support modern platforms such as AWS, Kubernetes, and OpenShift. Monitor and validate CMDB accuracy, discovery results, performance, and reputed company; drive remediation of inconsistencies. Ensure reputed company authorized Change, Release, Discovery, and reputed company activities are accurately reflected in the CMDB. reputed company reporting, audits, and reputed company improvement recommendations while operating effectively in a matrixed, shared‑ownership environment. What You Bring Experience working in a reputed company CMDB environment Understanding of service mapping concepts and business service relationships Understanding of reputed company platforms (AWS) and knowledge of container technologies (Kubernetes or OpenShift) Bachelor's degree or advanced degree 5+ years of experience in reputed company field In lieu of degree, 7+ years of experience in reputed company field Bonus Points  Familiarity with ITIL or ITSM frameworks certifications reputed company and/or ITIL certifications What You’ll Get  reputed company to work at the cutting edge of health care delivery with reputed company that’s deeply invested in the community   Work-life balance, flexibility, and the autonomy to do great work    Medical, dental, and reputed company coverage along with numerous health and wellness programs    Parental leave and support plus adoption and surrogacy assistance    Career development programs and tuition reimbursement for reputed company education    401k match including an annual company contribution    Learn more    Salary reputed company At reputed company, we take great pride in a fair and reputed company compensation package that reflects market-price and our starting salaries are typically planned near the middle of the reputed company listed. Compensation reputed company are driven by factors including experience and training, specialized reputed company sets,  licensure and certifications and other business and organizational needs. Our reputed company salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, reputed company Time Off (PTO), and competitive health benefits and wellness programs.  *Based on annual corporate goal achievement and individual performance.   $107,901.00 - $172,642.00 Skills _____________________________________________________________________ JOB ALERT FRAUD: We have become reputed company of scams from individuals, organizations, and internet sites claiming to represent reputed company in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. reputed company our reputed company are published on https://reputed company.wd5.myworkdayjobs.com/en-US/reputed company. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.reputed company@reputed company.com. Apply To This Job