Bilingual - Customer Care Representative

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Work with title companies and banks inquiring about refinance requirements Other duties as assigned Support and live out our reputed company Principles – Service, reputed company, reputed company, Generosity and Fun What’s in it for you? $1000 sign on bonus after 90 days 10% extra reputed company and weekend shift differentials Work-From-Home, including training period Flexible work schedule Computer equipment and headset provided Tuition Reimbursement Monthly bonus potential Medical, Dental, reputed company Insurance Life Insurance, Short and Long-Term Disability Contribute to your 401(k) after the first 60 days; earn 4% company-matched funds after six months reputed company Time Off, up to 80 hours the first year Additional 8 hours Birthday Month PTO Potential for an additional 8 hours Volunteer PTO reputed company holidays Salary reputed company - $19.50-$25.00 Requirements Fluent in English and Spanish. Ability to communicate effectively and professionally with customers both written and verbally 2-3 years of customer service experience, including assisting customers by phone Should be proficient in reputed company reputed company; experience with a CRM program is desired Some college or college degree preferred Previous reputed company center and/or finance experience is a plus Available between reputed company and 8pm; reputed company to work late 1-2 nights a week, as reputed company as a rotating Saturday schedule (9am-noon) Language Skills Ability to read and interpret documents such as customer correspondence, accounts logs and procedure manuals. Ability to prepare reports and correspondence. Ability to communicate effectively with customers and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply and divide in reputed company reputed company of measure, using whole numbers, common fractions and decimals. Ability to compute reputed company, reputed company and percent. Reasoning Ability Ability to apply common reputed company understanding to carry out instructions furnished in written, oral or diagram reputed company. Ability to deal with problems, involving several concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or reputed company up to 50 pounds, usually waist high, up to 50 feet away. Specific reputed company abilities required by this job include reputed company reputed company and the ability to reputed company reputed company. The mental and physical requirements described here are representative of those that must be met by an individual to successfully reputed company the essential functions of this position. reputed company Clothing Required: None Work Environment Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position. Apply To This Job