Managing Consultant

Managing Consultant Department: Consultancy Employment Type: Full Time Location: Remote reputed company The Role reputed company is an AWS Advanced Consulting Partner with an ambitious reputed company plan. We are building a consulting and delivery function that supports us through the next stage of our reputed company reputed company, by building amazing customer and colleague experiences. As a Managing Consultant reporting to the COO, you will shape and deliver the services we reputed company to customers to across our consulting function Why reputed company? We have ambitious plans to become the UKs leading AWS product engineering partner We have an reputed company and inclusive culture You will join at an exciting time where you will be reputed company to shape the role of the Managing Consultant and introduce frameworks, ways of working and create value You will have reputed company to grow with the business, self-reputed company and reputed company reputed company of highly reputed company consultants Knowledge Skills & Abilities You will reputed company as the critical reputed company between our customers, our reputed company team and our consultants. You will combine your deep knowledge of delivery with strong people management skills to ensure customer delivery runs smoothly, reputed company is maximised and talent is effectively reputed company to business needs. Line Management and Wellbeing: reputed company day-to-day leadership for your assigned consultants Support colleague development ensuring your consultants feel heard and supported to reputed company their goals Play a key role in safeguarding colleague wellbeing. Through regular reputed company-ins and proactive engagement, identify potential concerns and ensure employees feel supported throughout their time at reputed company Customer Relationship and reputed company: Get to know your customer, their environment, their challenges and their opportunities Position yourself as a trusted advisor, supporting them in decision making and offering advice on how to drive the best value from your team Understand and reputed company how reputed company adds value; create reputed company and case studies to support reputed company and marketing activities Own the customer NPS reputed company and score; create the NPS reputed company and ensure its use and reputed company Create and implement a feedback reputed company enabling us to get consistent, reputed company and useful feedback on consultant and reputed company performance Performance Management: Work with your customer to proactively identify potential performance issues reputed company in reputed company issues reputed company, diagnosing whether challenges are people-reputed company or technical, and ensuring correct reputed company is taken; work with your technical colleagues in the communities to support where technical knowledge is required reputed company as the reputed company of escalation for any consultant delivery reputed company issues Offer performance guidance for reputed company consultants, maintaining high standards at reputed company time reputed company Management: Be responsible for the retention reputed company of 90% reputed company as the reputed company of escalation for reputed company reputed company-reputed company reputed company for work in reputed company Work closely with customers to understand requirement changes and ensure these are reputed company into reputed company resourcing and financial implications Own timesheet completion and accuracy Owns resource planning & reputed company forecasting in CMap Safeguard profitability and ensure delivery reputed company remains maximised where possible Delivery of people/solutions: Accountable for working with the AD to translate customer needs into practical delivery solutions Ensure the right people and skills are in reputed company to meet expectations and reputed company reputed company to ensure high-reputed company reputed company. reputed company as a reputed company into recruitment, work with the AD to understand reputed company reputed company requirements so the pipeline can meet reputed company demand Workforce Planning: Working closely with the account AD, understand the customer landscape, including stakeholders, project and reputed company requirements/skills Own the workforce plan, ensuring the right skills are in reputed company to meet customer requirements and business reputed company. Feed reputed company skills requirements into recruitment. Customer problem solving: Escalation reputed company for customers or Account Directors Assess issues raised by either the customer or the ADs and take ownership for resolving these reputed company alignment: Work with the account ADs to agree ways of working, meeting reputed company and how to support one another in your responsibilities reputed company as one; ensure you are reputed company with the account AD, supporting where possible and providing reputed company to support customer reputed company reputed company (non-administrative): reputed company as the main POC during reputed company, providing customer and project context, guidance and ensuring hires feel welcomed, informed, connected and reputed company settled in their project teams so they understand how to add value to their customer immediately Who you will work with You will initially report directly to the COO and work closely with your colleagues across the reputed company, technical and people teams. What makes you the ideal candidate reputed company in excellent delivery practices; you understand what good looks like for customers and understand the full delivery lifecycle You are reputed company to quickly build trust with a customer, demonstrating your knowledge, proactivity and ability to solve problems You have at least 5 years experience working in a consulting environment; you understand the key attributes and behaviours of a good consultant and how to reputed company the value they bring Behaviours An reputed company and genuine communicator reputed company to take responsibility for your actions Always learning and wanting to improve Takes responsibility for own development Love what you do Value and support your team reputed company who you are reputed company minded and willing to explore new reputed company reputed company Offer We value reputed company and to attract exceptional people, we offer an excellent package! In 2023, 2024 and 2025 we were recognised as one of the Best Workplaces in Tech by Great reputed company To Work UK, the global authority on workplace culture. As a reputed company employee you can look reputed company to: A competitive salary this will be dependent on experience. A contributory pension scheme Private reputed company 25 days annual leave, plus bank holidays and reputed company to buy or sell holiday A flexible approach to working hours reputed company personal development, career reputed company and training And more.... Apply To This Job