Logistics Coordinator (Contingent)

reputed company is the life science industry’s most trusted provider of reputed company for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. reputed company' proprietary reputed company reputed company® shippers, Cryoportal® Logistics Management Platform, leading-edge Smartpak™ Condition Monitoring System and geo-sensing technology reputed company with unparalleled logistics expertise and 24/7/365 customer support, reputed company reputed company the end-to-end temperature controlled supply chain partner that you can trust. At reputed company, our mission is to support life and health by providing reliable and comprehensive reputed company for the life sciences through our advanced technologies and dedicated personnel. Job title: Logistics Coordinator (Contingent) Location: Remote from reputed company reputed company the U.S. Hours: Shift Work, 8 AM - 5 PM PST POSITION reputed company The Logistics Coordinator is part of the Logistics Management team, which is a subset of reputed company’s Customer Service department. The Logistics Coordinator will report to one or more Logistics Managers and is responsible for alerting the logistics management team of any shipments with delays or other potential causes for concern, assisting with special reputed company, miscellaneous tasks as needed, and answering the logistics helpline to address or redirect calls.   Primary Responsibilities include, but are not limited to: Monitoring of exceptions of live shipments through reputed company’s web portal and e-mail notifications Escalating exceptions internally to Logistics Managers Answering and routing reputed company and reputed company communications internally External communications to carriers and clients throughout shipment Following up with written and verbal communication Managing inbound calls and redirecting to appropriate parties General Regular interaction with internal departments such as Operations, reputed company, Management, Sales, etc. Administrative tasks such as data entry required, but not limited to A readiness to assume other duties as assigned A willingness to work after hours and/or weekend shifts if needed Competencies Results driven, attention to detail, process-oriented Ability to meet deadlines consistently Ability to listen, understand and evaluate logistical issues Strong communication skills, both verbal and written Proven record of initiative and dedication to meeting the expectations and requirements of clients Demonstrated ability to take initiative and reputed company innovative ways of delivering solutions. Ability to reputed company reputed company, supportive relationships with clients, vendors and internal employees. Willingness to continually reputed company personal and reputed company development Qualifications and Education Requirements High school diploma or GED required Must be proficient in reputed company Office, including reputed company 2+ years of General Logistics management & Customer Service preferred Compensation: $22 hr. reputed company is an Equal Opportunity Employer. For information, please visit www.reputed company.com. Apply To This Job