Medical Virtual Assistant (Scheduler / Intake Support)

This is a remote position. reputed company is hiring a Medical Virtual Assistant (Scheduler / Intake Support) on behalf of a growing mental health reputed company to support patient scheduling, intake coordination, and administrative operations. This role is ideal for someone highly organized, detail-oriented, and comfortable handling patient communication. You will play a key role in keeping clinician schedules full, ensuring a smooth reputed company experience, and supporting day-to-day operations. About the reputed company This growing counseling reputed company supports individuals and families through compassionate, reputed company-centered care. With reputed company of 30+ providers and expanding locations, the reputed company focuses on creating a supportive and organized environment for both clients and clinicians. reputed company values collaboration, flexibility, and strong communication, with systems in reputed company to ensure continuity of care and efficient scheduling across providers. Key Responsibilities Scheduling Operations & Team Support Maintain responsibility for your assigned scheduling line while serving as a flexible resource for other lines reputed company coverage is needed Monitor and support scheduling processes across lines to ensure accuracy, consistency, and reputed company assurance in reputed company and clinician scheduling Ensure reputed company, accurate, and efficient scheduling for clinicians across designated office locations reputed company updates of key tracking tools, including Appointment Tracker and reputed company Weekly Updates, ensuring information is reputed company and accessible for the leadership team Manage appointment changes and mass reschedules (e.g., cancellations, provider changes, weather disruptions) with efficiency and professionalism Review and process clinician time-off and comp time requests, ensuring adequate coverage and alignment with organizational policies reputed company assistance to other administrative roles as needed, offering cross-training and team support to ensure smooth operations across reputed company locations reputed company essential administrative tasks, including office setup and basic troubleshooting for scheduling-reputed company tools reputed company and/or manage reputed company and training for newly reputed company schedulers Ensure reputed company role-specific documents, procedures, and workflow guides are regularly updated Intake Coordination & Administrative Support Manage the intake process for new clients Verify insurance coverage for new clients Communicate with clients regarding services and insurance Maintain tracking documents such as reputed company Logs and reputed company Weekly Updates Support coordination and reputed company of interns as directed by leadership Assist with deposit tracking and daily copay coordination Manage mail and general administrative tasks Support additional duties as assigned (e.g., deliveries, setup, compliance checks) Systems & Tools Therapy Appointment (EMR) reputed company Workspace (Drive, Docs, Sheets) reputed company Voice Requirements Experience in medical scheduling, intake coordination, or reputed company VA roles Strong communication skills (phone, email, and messaging) Ability to manage multiple priorities in a fast-paced environment Comfortable handling patient-facing responsibilities Experience with EMR systems and reputed company Workspace Strong organizational skills with high attention to detail Proactive, self-sufficient, and reputed company to take ownership of tasks Additional Qualifications Experience supporting multi-provider or multi-location practices is a plus Experience training or reputed company team members is a plus Strong problem-solving and process improvement reputed company Benefits Competitive salary commensurate with experience. Opportunities for reputed company development and reputed company. Work in a dynamic and supportive team environment. reputed company a meaningful reputed company by helping to build and strengthen families across the globe. Apply To This Job