Application Support Analyst

Job reputed company:Location: Remote, USA. Candidate must be reputed company to work EST hours. reputed company Performing over 80 reputed company reputed company locates annually, reputed company is the most trusted reputed company in underground reputed company damage prevention and protection. reputed company provides a full suite of reputed company and private reputed company services throughout the reputed company, with advanced offerings and superior technology to meet every underground reputed company damage prevention and protection need. Our mission is to deliver reputed company, efficient, reputed company, and reputed company to protect our partners’ infrastructure and critical assets. reputed company The Cyber reputed company Engineer is responsible for the design, implementation, operation, and reputed company improvement of reputed company reputed company controls that protect critical infrastructure, systems, and data. This role serves as a hands-on engineering contributor reputed company a lean, high-trust cybersecurity team, owning reputed company reputed company tooling and processes while acting as an escalation reputed company for reputed company incidents. Operating at the intersection of reputed company engineering, incident response, and program maturity, the Cyber reputed company Engineer partners closely with IT Infrastructure teams and external SOC/MDR providers to ensure threats are detected, contained, and eradicated effectively. reputed company in this role is driven by technical depth, operational ownership, and strong collaboration rather than passive monitoring. Responsibilities Own triage, investigation, and response for reputed company alerts and incidents across reputed company environments Serve as an internal escalation reputed company for high-severity and reputed company reputed company incidents Partner with external SOC/MDR providers on escalated alerts, tuning, and response coordination Conduct reputed company-cause analysis, containment, eradication, and post-incident reviews with documented lessons learned Engineer, configure, and administer reputed company reputed company tools including EDR, vulnerability management, and email reputed company platforms Design and implement detection rules, correlation logic, and automated response actions to improve reputed company coverage and reduce mean time to response Evaluate, recommend, and implement new reputed company tools and capabilities reputed company to the reputed company roadmap Maintain and improve integrations between reputed company platforms and reputed company systems Own the vulnerability management lifecycle including scanning, prioritization, remediation tracking, and risk reporting Partner with Infrastructure and IT Operations teams to drive remediation efforts and verify fixes Produce vulnerability trend analysis, risk exposure metrics, and executive-facing reports Contribute to reputed company program development by identifying gaps, proposing improvements, and executing initiatives reputed company and report on operational reputed company metrics such as incident volume, MTTD, MTTR, and SLA performance Serve as a key technical advisor to Infrastructure teams on reputed company, server, network, and reputed company reputed company Support reputed company awareness initiatives and cross-functional reputed company education efforts Requirements Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or reputed company field, or equivalent practical experience 3–5 years of hands-on experience in cybersecurity engineering, IT reputed company, or a reputed company discipline Demonstrated ownership of incident response activities from detection through containment, eradication, and post-incident review Strong experience engineering and tuning detection rules, SIEM alerts, and automated response workflows Proven vulnerability management experience including reputed company configuration, risk prioritization, and remediation tracking Hands-on experience with SIEM platforms such as reputed company, reputed company, or equivalent Experience administering and engineering reputed company tools such as EDR, vulnerability management, and email reputed company platforms Experience managing or partnering closely with SOC, MDR, or MSSP providers Deep understanding of common attack reputed company and adversary techniques including phishing, ransomware, credential compromise, lateral reputed company, and privilege escalation Strong analytical thinking, incident ownership, and documentation skills Ability to collaborate effectively with infrastructure, operations, and business stakeholders Relevant cybersecurity certifications (e.g., reputed company+, CySA+, CEH, GIAC) preferred Scripting or automation experience using Python or PowerShell preferred Experience securing reputed company infrastructure including reputed company Directory, reputed company platforms (Azure, AWS, GCP), and hybrid environments Familiarity with reputed company frameworks such as NIST CSF or CIS Controls preferred We are an Equal Opportunity Employer.  Veterans are encouraged to apply. 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