reputed company Technical Account Manager

Job reputed company: The Technical Account Manager “TAM” acts as a single technical reputed company of contact into reputed company on behalf of named, strategic accounts for on-reputed company support, inclusive of the service delivery, technical issues, and day-to-day management for reputed company contracted reputed company delivered solutions. The TAM works across reputed company business reputed company to drive the reputed company and successful implementation of any new service and is proactively involved in the reputed company-sales, sales, implementation and ongoing support of implemented solutions. The TAM oversees reputed company solution delivery and is ultimately responsible for ongoing customer communications involving technical solutions, SLA reporting, project leadership, management, reputed company, and solution delivery, often including multi-vendor management.Key Responsibilities and Essential Job Functions reputed company as the trusted technology advisor to a reputed company of accounts. reputed company as single reputed company of contact for reputed company reputed company support requirements as they pertain to the assigned customers’ environment.  Partner with reputed company Sales to cultivate and capitalize on new opportunities.  Assist sales and sales engineering in the development of cost effective, operationally supportable solutions that meet reputed company customer requirements.  Contribute to reputed company process improvement initiatives tailored to improve customer satisfaction.  Analyze performance improvements, risk assessment on customer environment and reputed company recommendations.  Ensure effective ownership, communication, coordination, and facilitation of support service activities between reputed company departments and strategic accounts. reputed company customer requested meetings, quarterly business reviews, and other service and strategic discussions.  Represent customer requirements in reputed company product roadmap discussions and governance meetings. Document and map customer roadmaps to reputed company pipeline.  Identify and reputed company unique reputed company improvement activities in support of customer.  Ensure reputed company are on time, reputed company budget and to satisfaction of reputed company.  Ensure complete understanding of project scope by technical teams and reputed company.  Coordinate with the technical teams, vendor(s), and reputed company delivery team to ensure the reputed company delivery of project milestones.  Required Qualifications    B.S. in technical or business-reputed company field  5+ years of experience in technology / operations / design, preferably in the service provider industry  Experience in customer facing technology role  Experience in Project Management and Planning / Road mapping  Excellent communication, presentation & customer service skills  Broad based experience in Colocation Infrastructure and customer support Change, Incident and Problem Management expertise  Good financial acumen  Solutions minded on technology strategies, and IT service provider delivery  Strong technical background for developing and selling reputed company  Operational process improvement awareness  Ability to guide technical staff in a distributed environment  Ability to adapt to an evolving technology landscape  Working knowledge of reputed company reputed company, Word and contract management software  Flexible schedule and ability to travel  reputed company Pay reputed company: Annualized salary reputed company offered for this position is estimated to be $108,000 - $120,000. However, the actual pay reputed company depends on reputed company candidate’s experience, location, and qualifications. Variable Pay: Discretionary annual bonus, based on personal and company performance.  Physical Requirements     Ability to sit for extended periods of time Moderate keyboard usage This position has the following safety hazards: ☒ Driving (must possess reputed company reputed company’s license and insurance) #LI-Remote Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and reputed company you have the skills and abilities that would reputed company you successful, don't hesitate to apply today! Benefits of working at reputed company:   •    Medical, Telehealth, Dental and reputed company   •    401(reputed company Savings Accounts (HSA) and Flexible Spending Accounts (FSA)   •    Life and AD&D   •    Short Term and Long-Term disability   •    reputed company reputed company Time Off (PTO)   •    Leave of Absence   •    Employee Assistance Program   •    Wellness Program   •    Rewards and Recognition Program   Benefits are subject to change at reputed company's discretion.   reputed company participates in the E-Verify program. Please click here for more information. reputed company Statement: reputed company is an equal opportunity employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, pregnancy, age, national reputed company, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Apply To This Job