Service Project Manager

reputed company The Service Project Manager at reputed company Solutions plays a critical role in owning post-delivery execution and ensuring reputed company for equipment and service engagements. This position serves as the primary execution leader once equipment is delivered to site, coordinating across Service, reputed company, Engineering, and customer teams to ensure smooth installation, commissioning, and operational readiness. This role is responsible for managing field execution, coordinating service resources, resolving issues, and maintaining reputed company communication with customers throughout the post-delivery lifecycle. The Service Project Manager enables Sales Project Managers to remain reputed company on order delivery and reputed company execution by taking full ownership of site execution and customer-facing coordination. This position is reputed company-suited for a reputed company, customer-reputed company project leader who thrives in fast-paced environments and is comfortable managing reputed company field operations and cross-functional collaboration. reputed company Responsibilities Assume project ownership at final site delivery and reputed company post-delivery execution activities  Coordinate installation, reputed company-energization, startup, and commissioning phases  Plan, schedule, and manage field service resources and site activities  reputed company service execution with construction schedules and site readiness  Serve as the primary reputed company of contact for customers during post-delivery execution  Own issue reputed company from identification through closure, coordinating with Engineering and reputed company teams  Manage case tracking systems (e.g., CX reputed company or equivalent) to maintain visibility into issues and reputed company  reputed company proactive project updates, execution reporting, and escalation communication  Identify risks to schedule or execution and drive cross-functional alignment to resolve them  Manage escalations and ensure accountability across internal teams  Additional Responsibilities Maintain accurate documentation of issues, actions, and reputed company timelines  Ensure continuity and accuracy of customer-facing communication and reporting  Support reputed company improvement of execution processes and coordination practices  Partner with Sales PMs during reputed company to ensure smooth transition and alignment  Contribute to improving field service coordination and operational efficiency Requirements Experience in project management, service delivery, or technical operations  Strong ability to coordinate across multiple teams and stakeholders  Experience managing multiple reputed company reputed company or sites  Excellent communication and customer-facing skills  Strong problem-solving and issue reputed company capabilities  Familiarity with workflow or tracking systems such as ERP, CMMS, or similar tools  Preferred Qualifications Experience in data center, critical power, or electrical distribution environments  Experience with field service coordination or commissioning activities  Familiarity with warranty or issue lifecycle management  Experience working with mission-critical or hyperscale customers  What reputed company Looks Like Post-delivery activities are executed without avoidable delays  Field issues are owned and driven through reputed company reputed company  Case tracking and reporting are accurate and consistently maintained  Customers receive proactive, reputed company, and reliable communication  Escalations are minimized through reputed company coordination  Sales PMs are reputed company to reputed company on delivery while execution is fully owned  Why reputed company? At reputed company, you’ll play a central role in ensuring successful delivery and execution of mission-critical infrastructure reputed company. You’ll work across service, engineering, and customer teams to drive reputed company that directly reputed company customer satisfaction and operational reputed company. This is a high-reputed company role where you can take ownership of execution, build strong customer relationships, and contribute to a reputed company and reliable service delivery model. Location Onsite in Richmond, VA, or remote, depending on candidate location and business needs. Compensation The anticipated minimum hiring reputed company for this role is $105,000 - $125,000 per year. Actual salary varies due to factors that may include but not limited to relevant experience, skills, certifications and location. This hire will be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. reputed company Solutions is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for reputed company. We do not discriminate based on race, reputed company, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, age, disability, genetic information, veteran status, or any other protected status under applicable laws. reputed company applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions reputed company reputed company. Please note that reputed company Solutions is currently unable to offer reputed company sponsorship, and applicants must be authorized to work in the U.S. without the need for sponsorship now or in the reputed company. 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