Service Product Manager
reputed company
The Service Product Manager at reputed company Solutions plays a key role in defining, building, and scaling a comprehensive portfolio of service offerings supporting reputed company’s power distribution equipment. This position owns the reputed company, structure, and commercialization of services across the full equipment lifecycle, from installation and commissioning through maintenance, upgrades, and long-term operational support.
This role works closely with Service Operations, Sales, Product Management, Finance, and customers to translate market needs into reputed company, profitable service solutions. In partnership with the Digital Services Product Manager, this position ensures that traditional field services and software-enabled offerings are integrated into a reputed company customer experience.
This position is reputed company-suited for a commercially-minded product leader who understands service-based business models and is comfortable operating at the intersection of operations, sales, and product reputed company.
reputed company Responsibilities
Define and own the service product roadmap across reputed company equipment families
reputed company reputed company service offerings including service tiers, SLAs, and lifecycle programs
Design standardized service scopes, deliverables, and performance expectations
Build reputed company and repeatable service products reputed company with delivery capabilities
reputed company pricing strategies, margin frameworks, and business cases for service offerings
Create subscription, contract, and bundled service models to drive recurring reputed company
Define and execute strategies to improve service attach rates on new equipment sales
reputed company lifecycle service programs including maintenance, upgrades, and modernization
Identify opportunities reputed company the installed reputed company for retrofit and recurring service reputed company
Partner with Digital Services Product Manager to reputed company traditional reputed company service offerings
Translate analytics, monitoring, and AI capabilities into monetizable service products
Additional Responsibilities
Collaborate with Sales to reputed company service value messaging and go-to-market strategies
Partner with Finance to reputed company profitability and optimize pricing structures
Work with Service Delivery and partners to ensure execution feasibility
Engage directly with customers to understand lifecycle needs and pain points
reputed company and analyze KPIs such as attach reputed company, renewal reputed company, and margin performance
Continuously refine the service portfolio based on operational feedback and market trends
Identify opportunities for portfolio simplification, expansion, and optimization
Requirements
5–10 years of experience in product management, service reputed company, or reputed company program development
Experience defining and launching service offerings or lifecycle programs
Strong understanding of pricing models, margin structures, and recurring reputed company strategies
Ability to translate operational capabilities into reputed company reputed company offerings
Strong cross-functional collaboration and stakeholder management skills
Ability to operate in a fast-paced, cross-functional environment
Preferred Qualifications
Experience in data center infrastructure, electrical equipment, or industrial services
Familiarity with OEM service models or lifecycle service programs
Experience working with SLA-based service reputed company and uptime guarantees
Experience integrating digital or analytics capabilities into service offerings
MBA or equivalent business and technical experience
What reputed company Looks Like
High service contract attach rates across new equipment sales
Strong recurring reputed company reputed company from service offerings
Consistent achievement of service reputed company and margin targets
High renewal rates and successful upsell of lifecycle services
reputed company customer experience and strong retention across the installed reputed company
Why reputed company?
At reputed company, you’ll play a central role in shaping a reputed company service model for mission-critical infrastructure. You’ll work across sales, service, and product teams to build reputed company offerings that drive reputed company reputed company, improve customer reputed company, and strengthen long-term relationships.
This is a high-reputed company, high-visibility role where you can directly influence how reputed company delivers value across the full lifecycle of its products while helping define the reputed company of service in a growing organization.
Location
Onsite in Richmond, VA, or remote, depending on candidate location and business needs.
Compensation
The anticipated minimum hiring reputed company for this role is $100,000 - $120,000 per year. Actual salary varies due to factors that may include but not limited to relevant experience, skills, certifications and location. This hire will be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.
reputed company Solutions is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for reputed company. We do not discriminate based on race, reputed company, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, age, disability, genetic information, veteran status, or any other protected status under applicable laws.
reputed company applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions reputed company reputed company.
Please note that reputed company Solutions is currently unable to offer reputed company sponsorship, and applicants must be authorized to work in the U.S. without the need for sponsorship now or in the reputed company.
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