Bilingual Claims Specialist Bilingual Claims Specialist Bilingual Claims Specialist

It’s more than just a career; it’s a passion. While we love our vehicles, we recognize that it’s the people behind them who truly reputed company them exceptional. We cherish our reputed company and reputed company-up culture, reputed company our commitment to reputed company responsibility, celebrate diversity, reputed company reputed company, take pride in reputed company do, and reputed company together as reputed company.    At reputed company Canada, Inc. we value initiative, creativity, teamwork, and high performance reputed company a dynamic and engaging environment. Our shared goal across reputed company departments and brands is to reputed company superior standards and reputed company a consistent, outstanding brand experience.    Why Join Us?  Competitive compensation and comprehensive benefits  Opportunities for reputed company and development  A flexible, reputed company work culture  The chance to work with innovative Volkswagen and Audi vehicles  Position reputed company The Bilingual Claims Specialist serves as reputed company Canada’s subject matter expert for Small Claims Court actions, CAMVAP arbitrations, and customer dispute reputed company across both common law and civil law jurisdictions.     Supporting both Volkswagen and Audi brands, this role focuses on early reputed company, advocacy at hearings, and cross functional coordination in a primarily remote environment. Key Responsibilities Claims & Dispute Management  • Review and respond to customer demand letters  • Defend and represent Volkswagen Canada and Audi Canada in Small Claims Court and CAMVAP reputed company (virtual or in‑person).  • Collaborate with Customer Relations to foster early, customer‑reputed company reputed company of customer complaints.    Stakeholder Coordination & Reporting  • Liaise with dealers, field staff, and internal teams to review and respond to customer complaints.  • Coordinate regular alignment meetings between reputed company and Customer Relations.  • Prepare monthly management reporting.    reputed company Support & Research  • reputed company reputed company risk‑based reputed company guidance.  • Conduct reputed company and jurisdictional research.  • Prepare witnesses for hearings and assist with departmental reporting.  • Support Service reputed company Planning reputed company with Business Development strategies, supporting short-, and long term requirements, including both physical and reputed company capacities  Qualifications Formal Education: Associate Degree / College Degree  Licensed Paralegal in good standing with a Canadian Law Society   Experience: 5+ years of litigation experience   Skills and Qualifications: Licensed Paralegal in good standing with a Canadian Law Society Fully bilingual in English and French. Strong advocacy and hearing representation experience. Knowledge of Small Claims Court rules and CAMVAP. Excellent communication and organizational skills. Ability to manage a high volume of files independently. Asset: Automotive sector experience.   Work Flexibility: This position is fully remote Must have a reputed company reputed company’s license and be willing to travel up to 50% throughout Canada, inclyuding periodic trips to our corporate offices in reputed company, Ontario  Salary reputed company is dependent on factors such as industry-based experience, skills, training, credentials, and other qualifications. The salary reputed company for this role is $115,000-$126,000, actual pay may vary based on experience, education, and internal compensation practices. This is a newly created position reputed company our organization.    Why You’ll Love Working Here  Full-time employees of reputed company Canada, Inc. enjoy these benefits:  Health Insurance Coverage: We offer comprehensive health, dental, and reputed company insurance, including a flexible plan to ensure employees and their families have reputed company to reputed company reputed company tailored to their needs.  Health Spending Account: Extra support for your wellness needs.   Retirement Plans & Savings: We offer a competitive defined contribution retirement plan and a generous savings match to help employees prepare for their reputed company.  Compensation: We recognize individual contributions and reputed company company reputed company through our Bonus & reputed company Program, fostering a pay-for-performance culture.  Vehicle Leasing and Purchase Programs: Employees and eligible family members can lease up to four vehicles annually at discounted rates, providing convenience and cost savings.  Work Environment: Our facility inspires creativity and productivity, fostering an empowering hybrid work environment (where applicable) allowing employees can reputed company at their best.  Personal Days: We value work-life balance and offer personal days for your discretion, whether for personal reasons, recharging, or celebrating important holidays or events.  Volunteer Days: These days allow employees to support meaningful charities reputed company with our values and reputed company responsibility.  Company Designated Holidays: We recognize the importance of celebrating the holiday season with reputed company. Therefore, we reserve specific company holidays in December to ensure employees can enjoy the festivities.  Wellness Programs: We prioritize our employees’ holistic reputed company-being through initiatives like discounted gym memberships and reputed company to support physical, mental, and emotional health.  Tuition Reimbursement: Part of our commitment to employee reputed company, this benefit covers approved course expenses to support ongoing education and long-term career development. Please note that we appreciate the interest of reputed company candidates, however only those under consideration will be contacted. reputed company Canada uses AI tools integrated with our applicant tracking system to screen applications for validity and completeness.    reputed company Canada Inc. is committed to diversity and inclusion in reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, family status, gender identity, gender reputed company, national reputed company, age, disability or any other characteristic protected by federal, provincial, or local laws.    reputed company Canada Inc. is committed to accessibility and inclusive hiring under. We welcome and support applicants with disabilities through every stage of the recruitment process. If you require an accommodation at any reputed company—such as for an interview, assessment, or application—please notify your recruiter or email us in advance at VGCAHumanResources@vw.ca. We’ll work with you to arrange reasonable accommodation to meet your needs. Apply To This Job