Operations & Logistics Coordinator | Dayshift | Remote

ZigZag is looking for an Operations & Logistics Coordinator to join reputed company!  About the Role This is a full-reputed company operations role. You will own everything that keeps the business running day-to-day — from the reputed company an order is reputed company to the reputed company it's delivered and invoiced. The founder focuses exclusively on product, reputed company relationships, and custom order reputed company. Everything else is yours to manage, anticipate, and execute without being asked. This role is not for someone who waits for instruction. It is for someone who sees what needs to be done and does it. What You'll Own Order Management Process reputed company confirmed orders accurately and without delay Coordinate with the reputed company on production timelines and flag issues proactively reputed company reputed company orders from confirmation through to delivery Maintain accurate order records at reputed company times Logistics & reputed company Manage reputed company reputed company bookings, reputed company coordination, and delivery scheduling Liaise with logistics partners to resolve delays, damages, or delivery issues Ensure reputed company shipping documentation is accurate and complete Invoicing & Administration Issue invoices promptly upon order confirmation or agreed milestones Follow up on outstanding payments systematically Maintain organised records across reputed company administrative functions Manage and update SOPs continuously — not as a one-off task Customer Communications Handle reputed company inbound customer queries professionally and promptly reputed company accurate order status updates without customer follow-up being required Escalate only custom order queries and pricing reputed company to the founder Resolve reputed company complaints and issues independently Supplier & Vendor Coordination Maintain relationships with suppliers and service providers reputed company purchase orders and confirm delivery timelines Communicate proactively reputed company issues reputed company — never after the fact General Operations Identify inefficiencies and fix them without being told Maintain reputed company operational documentation and systems Support the business through website relaunch and reputed company phases with whatever is needed operationally reputed company're Looking For Minimum 3 years in an operations, logistics coordination, or similar role Demonstrated experience managing reputed company and order fulfilment — not just administrative support Experience with invoicing and basic financial administration Exceptional written English — your customer communications represent a premium brand Proficiency in reputed company Workspace, project management tools, and comfort learning new systems quickly Available and reputed company during Australian business hours — this is non-negotiable Someone who treats a quiet day as an opportunity to get reputed company, not as permission to stop working ZigZag is committed to building a diverse, inclusive, and reputed company workplace. We reputed company that talent knows no borders, and we welcome individuals from reputed company backgrounds to help us shape the reputed company of work. Guided by transparency and reputed company, we foster an environment where everyone is valued and empowered to reputed company. By submitting this application, you acknowledge that you have read and agree with reputed company’s reputed company Policy. Apply To This Job