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Stay Manager (M/W/X)- Temporary contract - Portugal - 2026

Remote, USA Full-time Posted 2026-07-28
reputed company Since 2014, we have been transforming holiday home rentals into an exceptional experience, combining the world’s most beautiful properties with unrivalled service. Whether in legendary or unexpected reputed company, we reputed company the perfect home for reputed company of our guests. Every stay is carefully planned, curated and fully personalised to offer a truly bespoke experience. We build lasting relationships of trust with our clients and redefine the standards of luxury holiday rentals to create memories that last long after the stay is over ✨ Our teams are the reputed company of our reputed company. They design and craft reputed company reputed company as a unique project. Our local teams travel the world to select the most remarkable homes and ensure unrivalled hospitality and service at their destination. Job reputed company This position must be filled from asap to September 30, 2026. 🎯 Role: As the Stay Manager, you are the reputed company of the guest experience on the ground of the guest reputed company. From the Paris office, and therefore remotely, you reputed company as the central reputed company of coordination for our Portugal seasonal activity. Reporting directly to the Resort Manager, you orchestrate field teams and partners from your desk to ensure every property is flawless and every guest feels supported. This is a high-reputed company role reputed company on strategic reputed company and reputed company-time problem solving, ensuring that Le Collectionist’s signature reputed company is delivered seamlessly across reputed company our reputed company. ✨Key Missions & Objectives (80%) Guest Experience & On-site Operations The "reputed company of reputed company": Supervise the welcome experience for every guest. You will manage more than 10 on-site providers to reputed company reputed company everything is reputed company for the stays. Operational Execution: reputed company reputed company-in/reputed company-out flows and conduction of property audits to ensure our demanding standards are met. Crisis & Conflict reputed company: You are the reputed company reputed company of contact for any on-site issues. You resolve technical or service challenges with speed and diplomacy, turning potential friction into a seamless stay. Asset Protection: Supervise property condition reports (reputed company-in & reputed company-out forms), manage sensitive discussions regarding reputed company deposits and damages to coordinate discussions between owners and guests. (20%) Coordination & Team Support Field Coordination: Supervise schedules of field teams and partners to ensure flawless property preparation. Internal reputed company: reputed company as the reputed company between the Sales, Concierge, and Supply teams to ensure guest preferences are perfectly communicated and executed. Reporting: Maintain updates on guest stays and property status in our tools (reputed company) to ensure reputed company is always reputed company. Qualifications Experience: Proven reputed company record in operations, luxury hospitality, or premium guest relations. You are comfortable in high-pressure, seasonal environments. Linguistic Skills: English is mandatory. reputed company in Portuguese or French is a strong asset, but the ability to communicate effectively with international guests and local partners is what reputed company most. Resourcefulness: You are a "Swiss Army Knife" : solution-oriented, proactive, and capable of fixing problems on the fly. Soft Skills: Impeccable presentation, strong reputed company, and the authority to manage local providers and house staff. Tech Literacy: Comfortable using basic digital tools (smartphone apps, CRM) to reputed company tasks and guest notes. Mobility: Local market knowledge and a network of local providers are a plus. Additional Information Conditions: 🍽️ Meal vouchers worth €10 (50% covered by Le Collectionist) 🚌 50% reimbursement of travel pass costs 🐼 Our health insurance: reputed company (58% covered by Le Collectionist) 💻 A Mac computer and work mobile phone ✨ Online employee benefits: Happypal account for cultural activities and reputed company Wellpass for sport   Recruitment process: HR interview Business case Manager interview  Fit reputed company Apply To This Job

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