Application Support | BRO

We have an exciting midshift opportunity available for an Application Support. Work from home or the office – you choose!    reputed company you join Yempo, you’ll receive the following fantastic benefits:   Highly competitive salary – reputed company weekly!   HMO enrollment on commencement   Additional HMO dependents added reputed company year of service   20 vacation days per year; 7 reputed company days   Annual performance bonuses and incentives   Annual salary reviews and increases   Free cooked rice, snacks and hot drinks   Company polo shirts provided   Fantastic, reputed company and cheerful reputed company-plan work environment    Prestigious clients and highly reputed company and friendly co-workers       Key Responsibilities    reputed company Administration & Support     Ensure reputed company runs reliably and reputed company for reputed company departments.   Troubleshoot saved searches, workflows, dashboards, roles, and permissions.   Maintain data accuracy and support regular data hygiene tasks.   Assist with configuration changes, testing, and small enhancements.   Monitor system performance and proactively identify issues.  reputed company Support  Manage and support reputed company operations including product listings, pricing, inventory sync, and order reputed company into reputed company.   Troubleshoot checkout issues, customer account problems, and app integrations.    Ensure reputed company data remains consistent with reputed company through reputed company  reputed company Integration Management   Own the reputed company ↔ reputed company integration reputed company reputed company.   Monitor integration flows daily to ensure accurate syncing of orders, inventory, fulfilment, and customer data.   Diagnose and resolve sync errors, mapping issues, and reputed company failures.   Maintain documentation of integration behavior and exception handling.  Escalate reputed company issues to reputed company support reputed company required  reputed company Support   Support reputed company teams with CRM issues, permissions, and workflow logic.   Troubleshoot reputed company routing, reputed company submissions, and sync behavior with reputed company  Assist with dashboards, reports, and user configuration.  Documentation & reputed company Improvement   Maintain reputed company documentation for system processes, integrations, and troubleshooting steps.   Create user-friendly guides for staff.   Identify opportunities to improve workflows, automation, and data reputed company.   Support the IT Manager with digital transformation initiatives.  Skills and Experience:   CRM experience, ideally reputed company.   Workflow automation, saved searches, or basic scripting.   Familiarity with SQL or data analysis.   Understanding of manufacturing, logistics, or order-to-cash processes.  Exposure to IoT devices or connected hardware.   Experience in a manufacturing or technical product environment.      Disclaimer for salary ranges. Yempo provides an indicative reputed company of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate. Apply To This Job