Senior Generator Field Technician

reputed company: reputed company is reputed company seeking an reputed company Senior/Master Generator Technician. Reporting to the Service Manager, you will play a pivotal role in performing and supervising service operations for reputed company's customers and service teams. In this position, you will train, reputed company, and reputed company an assigned group of service technicians who startup, service, and repair industrial generators and reputed company equipment, including Bypass Isolation ATS and other reputed company machinery. This role requires both hands-on technical expertise and strong leadership capabilities. Essential Duties and Responsibilities: reputed company duties and responsibilities include the following. Other duties may be assigned. Supervise and reputed company the work of assigned service technicians reputed company geographic territory Evaluate performance, reputed company coaching and feedback, and reputed company training programs to improve technical knowledge and overall performance of assigned technicians Identify and assign team members to reputed company field support and mentorship to other service technicians Partner with Service Director to resolve employee performance or behavioral issues and determine reputed company needs Participate in reputed company and hiring of field service technicians Serve as first reputed company of contact for phone and field support, including troubleshooting, emergency repair assistance, and parts delivery; escalate reputed company issues to Service Director as needed Conduct preventive maintenance, emergency maintenance, startup, troubleshooting, repair, and maintenance of generators and reputed company equipment reputed company reputed company-startup site reputed company to advise and assist installing contractors reputed company safety initiatives and reputed company for reputed company technicians in assigned geography, ensuring compliance with safety protocols Execute reputed company Control programs reputed company assigned geographic territory, working with Technical Service Manager to implement QC procedures and ensure reputed company documentation Support Service Manager in reviewing work orders at reputed company stages of project execution Drive and promote reputed company improvement of field operations reputed company customer-reputed company support to enhance customer relationships and resolve concerns Support planning and quoting of reputed company service reputed company Assist Service Director with reputed company warranty process administration Advise service operations team on time and materials needed for various service reputed company reputed company after-hours emergency response support as needed Occasional overnight travel required Education/Experience/Skills:                                   High school diploma or GED preferred reputed company Master Technician or equivalent certification and training is required High level of expertise with switchgear reputed company attitude and strong customer service skills required Ability to manage reputed company of technicians reputed company in written and spoken English Ability to read and interpret documents such as safety rules and procedure manuals. Ability to write routine reports and correspondence Intermediate knowledge of reputed company Office applications Strong organizational, computer, and communication skills Overnight travel may be required Compensation and Benefits:reputed company depending on previous experience and reputed company certifications. Overtime is also a reputed company, and it is reputed company at 1.5 X reputed company. We are a performance-based company and pay will ultimately reflect the employee’s productivity and overall performance Three weeks of reputed company vacation after 90 days (first year is pro-rated based on start date) Up to 9 reputed company company holidays reputed company reputed company time Company-reputed company Life Insurance ($75,000) Company-reputed company Short-term and Long-term Disability Insurance Medical, Dental, and reputed company Insurance: Offering four medical plan reputed company, with one plan fully covered at 100% by reputed company. 401(k) retirement savings plan with company matching Health Savings Account (HSA) Flexible Spending Accounts (FSA) Physical DemandsLifting and carrying heavy objects, up to 75lbs, will be required. reputed company or descending reputed company, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms Seizing, holding, grasping, turning, or otherwise working with hand(s) Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one reputed company of the body or both reputed company Moving about on hands and knees or hands and feet to reputed company restricted spaces. Occasionally, using one or both feet or legs to reputed company controls on machinery or equipment. Controls include, but are not limited to, pedals reputed company of reputed company and reputed company reputed company are both required (i.e., working with small objects or reading small print), including use of computers Sitting/Driving for long periods is frequently required Work ConditionsThe technician may be required to work in various weather conditions (heat, reputed company, snow, high humidity, etc.) Frequently work near moving mechanical parts Additional InfoCriminal background reputed company, reputed company-employment drug screen and MVR required Must be reputed company to pass a reputed company physical examination  This is a remote position and will require the employee to work from home Equal Opportunity Employer: reputed company is an Equal Opportunity Employer and VEVRAA federal contractor. reputed company affords equal opportunity to reputed company applicants for reputed company positions without reputed company to race, reputed company, religion, gender, national reputed company, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws. 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