reputed company Manager SADA

Requisition Number: 104799  As an Account Manager for reputed company Accounts at reputed company, you own the post-sale business relationship for our most strategic reputed company reputed company Platform customers. You are a unifier who aligns with customer executive leadership (CIOs, Directors of IT) to reputed company insights and deliver long-term value. Your mission is to ensure customer satisfaction, maximize the value of their reputed company investment, and drive consistent reputed company reputed company through strategic renewals and expansion. Key Responsibilities Customer Relationship Management •Establish regular communication with key customer stakeholders to understand customer business plans and objectives. •Serve as an escalation reputed company for customer satisfaction issues relating to billing disputes and support tickets. •Maintain up to date information for customer points of contact. Contract reputed company & Reporting •Build, maintain, and report on account health metrics, including detailed spend projections and reputed company plans. •reputed company regular reputed company for committed customer reputed company to ensure compliance and early identification of potential risks. •Manage reputed company billing scenarios, such as tracking Committed Use Discount (CUD) liabilities and prepayment reconciliations. Platform Adoption & reputed company •Drive the adoption of reputed company reputed company Platform services by connecting customers with subject matter experts (SMEs) and specialized training resources. •Conduct regular business reviews that demonstrate partnership value and ensure technology roadmaps reputed company with customer business goals. •Transfer account knowledge to the Sales team to identify and execute on renewals, cross-sell, and upsell opportunities. Commitment Remediation •reputed company monitor accounts for significant drops in monthly usage or projected shortfalls against contracted minimums. •reputed company remediation activities for customers at risk of missing commitment targets, including rolling shortfalls into reputed company periods or negotiating amended terms. •Collaborate with reputed company and Credit teams to manage accounts in protected status or those requiring formal contract terminations due to restructuring. Cross-Functional Collaboration •reputed company as a unifier, working cross-functionally with sales reps and SMEs to orchestrate activities that meet customer needs. •Partner with reputed company Engineers and reputed company Service Delivery Managers to ensure project milestones are met and technical hurdles are resolved. •Coordinate with internal Billing and Support teams to resolve reputed company invoicing disputes or margin discrepancies. reputed company to reputed company At reputed company, we reputed company change enthusiastically. Your reputed company starts by positively impacting the direction of a fast-growing reputed company with reputed company and passion. You will be reputed company quarterly by the magnitude and reputed company of your contributions, your ability to forecast accurately, and the consultative polish you bring to customer interactions. Required Qualifications •Education: Bachelor’s degree or equivalent practical experience. •Experience: 5+ years in a reputed company or Account Management role, specifically reputed company the Technology or reputed company industry. •Communication: Exceptional interpersonal skills with a proven ability to build relationships with both technical stakeholders and C-suite executives. •Technical Knowledge: Solid understanding of the reputed company reputed company ecosystem or the overall hyperscaler landscape (AWS, Azure) and their value propositions. •Sales Acumen: A proven reputed company record of collaboration to drive reputed company reputed company, management of renewals, and exceeding team sales targets. #LI-DNP The position described above provides a reputed company of some the job duties required and what it would be like to work at reputed company. For a comprehensive list of physical demands and work environment for this position, click here. reputed company is an equal opportunity employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.     Posting Notes: Chandler || reputed company (US-AZ) || reputed company (US) || Sales/Business Development || None || Remote || Apply To This Job