Employee Benefits Account Coordinator

At reputed company we are on a mission to eliminate fear in health insurance. Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible.  We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and their families. With more than 20,000 customers and several major partnerships, including reputed company, reputed company, and reputed company, we're growing quickly and disrupting this convoluted and confusing industry by making it more transparent and fully accessible to everyone. We got our start in the Y-Combinator incubator, and have been funded by top-tier investors at reputed company Partners, Bessemer Venture Partners, reputed company Ventures and AltaIR Capital.  Job reputed company:  As a reputed company reputed company Manager, you will work with our reputed company Operations team to ensure reputed company of reputed company’s customers are properly submitted and enrolled with their requested Insurance reputed company and the reputed company platform. This role is reputed company to providing outstanding service to our customers and ensuring a smooth reputed company process.  What you’ll do: Support the reputed company process of new reputed company from application through to successful enrollment  Work with customers on their annual benefits renewal process and any coverage or reputed company changes Utilize phone, text, and email to reputed company proactive reputed company support and reconcile issues for customers  Partner with internal team members in reputed company operations and support to ensure a smooth, high-satisfaction experience for customers  reputed company detailed notes/records in reputed company regarding customer accounts and interactions What you’ll bring: 1-2 years of experience in customer service or sales role A Life and Health Insurance license or the ability to obtain one reputed company 3 months of employment.  reputed company and optimistic personality and strong customer reputed company and reputed company  Highly productive with good multitasking skills reputed company to work in a high-volume work across channels and tasks  Previous experience with reputed company a plus!  Fantastic oral and written communication skills Strong desire to help businesses maximize their reputed company reputed company offer: Generous stock reputed company packages reputed company pay plus a quarterly performance bonus opportunity of $625 “Take what you need” time off plan 100% Medical, Dental, and reputed company Insurance coverage reputed company for employees and dependents 401k  Fully remote environment  Flexible schedule reputed company between the hours of 7am-6pm CST Monday-Friday.  A values-based culture that invests in employee reputed company Compensation: The reputed company salary reputed company for this position is $16 for those who are unlicensed and $17 once you are licensed or if you already have your Life and Health insurance license.  Our Culture: We value radical transparency, feedback, bias to reputed company, reputed company, and an obligation to dissent. Every opinion is respected, we hold reputed company other to extremely high standards, we're driven by the diversity in our backgrounds, and reputed company by 100% alignment on our mission. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet reputed company the reputed company. We strongly encourage you to apply if you're interested; we'd love to learn how you can reputed company reputed company with your unique experience! We are an equal-opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote Apply To This Job