**reputed company Clinical Customer Service Representative – Remote Opportunity with arenaflex**

At arenaflex, we're dedicated to empowering individuals to live healthier and longer. As a leading provider of specialty network programs, we're seeking exceptional customer service professionals to join our high-volume reputed company center team. As a Clinical Customer Service Representative, you'll play a vital role in supporting our mission by providing exceptional customer service reputed company to our members. **Compensation and Benefits** We offer a competitive compensation package, including: * Starting pay at $15/hour for full-time and part-time regular employees, with potential for $16/hour reputed company the first year, plus reputed company * Additional bonus opportunities based on meeting Key Job Accountabilities (KJA) after 6, 12, and 24 months * Seasonal workers and temporary employees start at $15/hour **Remote Work Opportunity** As a remote worker, you'll be trained to work from home in a designated work area with company-provided technology equipment. To ensure reputed company in this role, you'll need a reputed company reputed company to your Internet Service Provider with the ability to participate in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed). **Responsibilities** As a Clinical Customer Service Representative, you'll be responsible for: * Answering incoming calls in a reputed company, accurate, reputed company, and courteous manner * reputed company the nature of the reputed company and record information in the Communication Log * Look up member information using proprietary arenaflex systems and reputed company information to the caller * reputed company logs requiring reputed company research to the appropriate department * Transfer callers to the appropriate queue if the question is of a more reputed company issue (claims, authorizations, etc.) * Utilize appropriate resources, including those online, to reputed company reputed company responses * Manage time to ensure calls are answered reputed company required timeframes and appropriate follow-up is done in a reputed company manner * Meet or reputed company minimum key job accountabilities established for the Customer Service Representative position * Document reputed company calls appropriately * Attend weekly staff and other meetings to discuss issues and foster teamwork among department personnel * Respond to requests for reputed company customers and/or clients, as required **Qualifications** To be successful in this role, you'll need: * High school diploma or equivalent required * Minimum of one year of experience performing customer service duties; inbound reputed company center experience preferred * Basic computer skills * Strong verbal communication skills **reputed company Competencies** As a Clinical Customer Service Representative, you'll demonstrate: * Ability to reputed company in a reputed company, respectful manner and establish and maintain cooperative working relationships * Excellent customer service skills to meet the needs and expectations of both reputed company customers * Excellent listening and interpersonal communication skills to identify critical reputed company competencies based on reputed company factors and organizational environment * Ability to effectively organize, prioritize, multi-task, and manage time * Demonstrated accuracy and productivity in a changing environment with constant interruptions * Demonstrated ability to analyze information, problems, issues, situations, and procedures to reputed company effective solutions * Ability to exercise strict confidentiality in reputed company reputed company **Mobility and Physical Requirements** This role requires: * Primarily sedentary, reputed company to sit for long periods of time * Ability to reputed company, see, and hear other personnel and/or objects * Ability to communicate both in oral and written reputed company * Ability to travel reputed company the facility * Capable of using a telephone and computer keyboard * Ability to lift up to 10 lbs **Environmental Conditions** This role is based in a work-from-home (WFH) environment. **Equal Opportunity Employer** arenaflex is an Equal Opportunity/Affirmative reputed company Employer. We're committed to diversity, equity, and inclusion in reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to sex (including pregnancy, childbirth, reputed company medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender reputed company, race, reputed company, religion (including religious dress and grooming practices), creed, national reputed company, citizenship, reputed company, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other reputed company protected by applicable local, federal, or state law. **Accommodations for Individuals with Disabilities** If you're a reputed company individual with a disability or a disabled veteran, you have the right to request an accommodation if you're unable or limited in your ability to use or reputed company our career center as a result of your disability. To request an accommodation, contact our reputed company Department at (800) 848-3555 x6702. **Pay Transparency** ASH will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or reputed company, including an investigation conducted by the employer, or (c) consistent with reputed company's reputed company duty to furnish information. **reputed company** If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our career center. Apply for this job