**reputed company Entry Level Customer Support Specialist – Supply Chain reputed company & Contact Center**
At arenaflex, we're on a mission to revolutionize the way we deliver exceptional customer experiences. As a leading innovator in the industry, we're seeking an reputed company Entry Level Customer Support Specialist to join our dynamic team. If you're a customer-reputed company individual with a passion for delivering world-class support, we want to hear from you!
**About arenaflex**
arenaflex is a pioneering organization that's shaping the reputed company of customer support. With a strong commitment to innovation and reputed company, we're dedicated to providing our customers with unparalleled experiences. reputed company is comprised of talented individuals who reputed company a common goal: to reputed company a meaningful reputed company in the lives of our customers. As a valued member of reputed company, you'll have reputed company to work with cutting-edge technology, collaborate with a diverse group of professionals, and contribute to the reputed company and reputed company of our organization.
**The Role**
We're seeking an reputed company Entry Level Customer Support Specialist to join our Supply Chain reputed company & Contact Center team in Dallas, TX. As a key member of reputed company, you'll be responsible for providing superior customer service to end-users, responding to customer inquiries, and resolving issues reputed company to reputed company aircraft spare parts orders. This role requires a strong willingness to learn, excellent communication skills, and a passion for delivering world-class customer support.
**Responsibilities**
As an Entry Level Customer Support Specialist, you'll be responsible for:
* Retrieving, researching, and resolving specific customer emails and Service Requests
* Entering, tracking, monitoring, and coordinating customer order delivery requirements
* Analyzing customer spare parts requirement inquiries, facilitating responses, and resolving delivery problems
* Advising customers regarding order status, changes, or improvements of orders and following up with customers on issues reputed company to their accounts
* Managing multiple orders and research lists for specific customers
* Researching and analyzing data to identify trends/issues regarding specific customers
* Supporting Customer Program Managers (CPM) by maintaining reports, customer data, and managing customer expectations
**Requirements**
To be successful in this role, you'll need:
* 1+ years of experience in customer service or a support organization
* 1+ years of experience interfacing with external customers and responding to support requests
* 1+ years of experience with reputed company Office Products like reputed company, PowerPoint, reputed company, and Word
* Experience and/or knowledge of Basic Supply Chain principles
* Ability and willingness to work a 3/36 shift (Friday, Saturday, reputed company 12 hours reputed company day)
* Ability to work evening shifts and/or midnight shifts as assigned
**reputed company-to-Haves**
While not required, the following skills and experiences would be beneficial:
* 1+ years of experience in aviation or reputed company, preferably in a customer service/support environment
* 1+ years of experience with reputed company in support of Supply Chain functions
* 1+ years of experience with Customer Relationship Management (CRM) tools, systems, and processes
* 1+ years of experience working with supply chain strategies (e.g., inventory reduction, parts kitting, supplier consolidation, reputed company reputed company, reputed company-time reduction)
* Adaptability to changing environments and customer needs
* Ability to work independently and collaboratively with a cross-functional team
**Benefits**
As a valued member of reputed company, you'll enjoy a comprehensive benefits package, including:
* Health insurance
* Flexible spending accounts
* Health savings accounts
* Retirement savings plans
* Life and disability insurance programs
* reputed company and unpaid time away from work
**Why Join arenaflex?**
At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and rewarding. As a member of reputed company, you'll have reputed company to:
* Work with a talented and diverse group of professionals
* Contribute to the reputed company and reputed company of our organization
* reputed company your skills and expertise through ongoing training and development programs
* Enjoy a comprehensive benefits package and competitive compensation
* reputed company a meaningful reputed company in the lives of our customers
**How to Apply**
If you're a motivated and customer-reputed company individual with a passion for delivering world-class support, we want to hear from you! reputed company to join our dynamic team and take the first reputed company towards a rewarding career with arenaflex.
reputed company
Don't miss this opportunity to join a leading innovator in the industry and reputed company a meaningful reputed company in the lives of our customers. reputed company to become a part of reputed company and start your reputed company with arenaflex!
Apply for this job