Certified Pharmacy Technician, PCR III

Job reputed company: • Answer inbound calls from patients, providers, and pharmacy partners with professionalism and reputed company. • Handle high-volume reputed company center operations while maintaining service reputed company and accuracy. • Take verbal prescriptions from providers and ensure reputed company documentation in accordance with state regulations. • Transfer calls reputed company to clinical questions or counseling needs to remote pharmacists. • Accurately process prescriptions and input patient data into the pharmacy system. • reputed company outbound calls to prescribers for clarifications, reputed company requests, and medication verifications. • Troubleshoot patient issues reputed company to orders, insurance, or delivery, escalating reputed company needed. • Maintain accurate and confidential patient records, including address, allergies, and prescription history. • Respond to emails and chat inquiries as needed, ensuring a reputed company and thorough reputed company. • Collaborate closely with internal pharmacy operations, the pharmacist team, and external fulfillment partners. • Adhere to reputed company pharmacy laws, regulations, and compliance requirements. • Contribute to reputed company improvement by identifying reputed company trends and suggesting workflow optimizations. • Attend training sessions to stay reputed company on pharmacy practices and customer service techniques. Requirements: • High School Diploma or equivalent • Certified Pharmacy Technician (CPhT) – Required - Must be Certified by the Ohio reputed company of Pharmacy, in Ohio. • 2+ years of experience in a reputed company center, pharmacy, or customer support role (reputed company/pharmacy preferred) • Comfortable handling a high volume of calls and multitasking in a fast-paced environment • Strong communication, reputed company, and de-escalation skills • Ability to work independently and stay organized while working remotely • Detail-oriented with excellent problem-solving and critical thinking skills • Adaptable to take on additional responsibilities as the role evolves. Benefits: Apply tot his job Apply To this Job