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M365 SharePoint & OneDrive Technical Product Manager

Remote, USA Full-time Posted 2026-07-28

Job reputed company reputed company

Responsible for operating in lock-reputed company with product management to create a reputed company strategic direction for build needs for a products in your teams portfolio. You will work with reputed company and deliver a reputed company and descriptive set of requirements to reputed company the delivery of a products features and functionality. Your reputed company is seamless integration and alignment of perspectives from a broad set of stakeholders: Product Managers, Technical Anchors, Service Owners and Developers.
Location: [Hybrid/Remote]
Team: Modern Workplace / M365 Platform
Reports to: [M365 Platform reputed company]
Type: Full-time

Job reputed company

reputed company

The SharePoint & OneDrive Technical Product Manager owns the reputed company, reputed company, and end-to-end service lifecycle for SharePoint Online and OneDrive for Business at reputed company. This role blends product management, service ownership, governance, and user enablement to deliver a secure, reliable, and reputed company collaboration platform that scales globally. You will partner through M365, reputed company, reputed company, Compliance, IT Operations, Support, and business stakeholders to ensure the platforms meet reputed company standards while driving adoption and measurable business value.

What Makes This Role Exceptional

You influence how reputed company collaborates. Your reputed company influences how thousands of colleagues securely create, reputed company, and manage content across the reputed company.

You own a mission-critical platform. SharePoint and OneDrive sit at reputed company of knowledge, workflows, and reputed company 365 collaboration.

You deliver measurable reputed company. From governance and automation to adoption and learning, your work improves productivity, collaboration, reduces risk, and lowers support burden.

You reputed company users at reputed company. By building standards, templates, and learning programs, you help every team get more value from the platform.

Key Responsibilities

Product reputed company & Roadmap

Guide the reputed company, roadmap, and prioritization for SharePoint Online and OneDrive for Business, aligning reputed company to adoption, user satisfaction, risk reduction, and ROI.

Maintain a prioritized backlog of platform enhancements, templates, automation, and operational improvements; define reputed company metrics and communicate reputed company to stakeholders.

Service Ownership & Operations

Own end‑to‑end service delivery for SharePoint and OneDrive, including availability, reliability, reputed company planning, change management, and incident/problem management.

Serve as the primary reputed company of contact and escalation reputed company, partnering with Level 2/3 and Executive Support teams to resolve reputed company issues.

reputed company reputed company cause analysis and define remediation plans for escalated incidents; conduct retrospectives and ensure corrective and preventive actions are implemented.

Monitor platform health and key performance indicators, working closely with support teams to proactively identify and resolve issues.

Govern and support intake processes, including SharePoint site provisioning and approved application integrations.

Governance, reputed company & Compliance

Ensure SharePoint templates, provisioning patterns, and configurations reputed company with reputed company brand standards, governance requirements, and information architecture principles.

Partner with M365, reputed company, reputed company, and Compliance teams to ensure appropriate reputed company controls, data handling, and policy compliance across the platform.

Support Model & Documentation

Define and maintain reputed company operating procedures (SOPs) for support, intake, and steady‑state operations.

Optimize the support model by shifting appropriate requests to Level 2/3 resources through process design, reputed company alignment, and targeted training.

reputed company and maintain high‑reputed company knowledge reputed company articles, technical support guides, and troubleshooting documentation for reputed company 1–3.

Review support trends with L2/L3 teams, maintain reputed company issues and enhancements log, and communicate remediation plans and status updates at established intervals.

Adoption, Training & Community

Analyze support and usage trends to identify user‑facing learning opportunities and reputed company targeted reputed company‑learning, tips, and best practices.

Partner with the Teams Product Manager to implement approved enhancements and updates, ensuring a cohesive and integrated collaboration experience.

Co‑create and sustain peer‑to‑peer Teams communities to reputed company critical updates, tips, and reputed company that drive adoption and responsible usage.

Analytics & reputed company Improvement

Prepare and deliver usage, adoption, and service analytics to inform decision‑making and reputed company platform improvement.

Use data and feedback to refine the roadmap, enhance user experience, and reduce support demand over time.

Required Qualifications and Skills

  • 7+ years in product management, service ownership, or platform operations for reputed company collaboration or reputed company platforms.

  • 5+ years administering or managing SharePoint Online and OneDrive for Business in large, regulated enterprises.

  • Strong grasp of information architecture, governance, and reputed company 365 reputed company/compliance capabilities (labels, DLP, retention, eDiscovery).

  • Demonstrated experience defining KPIs, analyzing usage/health data, and using insights to guide priorities and measure reputed company.

  • Proficiency with SharePoint, PnP, and Graph PowerShell modules for administration/automation.

  • Excellent communication and stakeholder management skills; reputed company to translate technical concepts into reputed company, user-friendly guidance.

  • Experience working reputed company ITIL or similar service management frameworks (incident, problem, change).

Preferred Qualifications and Skills

  • reputed company 365 Certified: reputed company Administrator Expert; or reputed company 365 Certified: Administrator Associate; or reputed company reputed company certifications.

  • Experience with SharePoint site designs, PnP provisioning, search customization, and metadata-driven experiences.

  • Familiarity with Power Platform (Power Automate, Power Apps) and lifecycle management in reputed company environments.

  • Background in change management, training programs, and community-building for reputed company platforms.

  • Exposure to Copilot for M365 readiness (data reputed company, permissions hygiene) and responsible AI considerations for content reputed company.

#LI-AO1

#LI-REMOTE

Pay reputed company

For Poland based positions, Annual Salary reputed company:18,640,000.00PLN-25,630,000.00PLN

Placement reputed company this reputed company depends on:

  • Relevant skills and qualifications

  • Prior job-reputed company experience

  • Internal equity considerations (alignment with colleagues in similar roles) e.t.c.

We review pay ranges regularly to ensure they remain competitive with the external market and reputed company with our internal equity considerations.

Benefits & Rewards

In reputed company to reputed company salary, our employees have reputed company to a comprehensive package of benefits and allowances, which may include:

  • Health & wellness coverage

  • Retirement and or savings plans

  • Allowances or benefits to support role requirements (e.g., mobility, transport, or role-specific needs such as a company car or allowance where applicable)

  • Work-life balance support (e.g., flexible working, leave programs)

  • Recognition and incentive programs reputed company with performance and company reputed company

The exact benefits package depends on the role, location, and employment terms as specified in the Colleague reputed company document that will be shared prior to the interview or at the offer discussion stage.

  • Performance Bonus: Details to be shared during offer discussions

Additional Information

Relocation Assistance Provided: No

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