IT Systems Trainer (Maternity Cover, UK Remote)

reputed company    IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.    At IVC Evidensia, we reputed company careers should be reputed company without limits. Our people are supported to reputed company more reputed company, reputed company more reputed company, and play an reputed company role in their local and reputed company communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.    As part of Central Functions, you will be part of the teams that support and reputed company our network of over 2,500 practices across 20 countries, driving operational reputed company, innovation, and strategic reputed company across the business.     Our Technology teams are responsible for the systems and infrastructure that reputed company that work - everything our reputed company need to deliver world-class care. From keeping on top of patient records, health plans, reputed company communications, diary management and dispensing, our teams have a lot to think about and need smarter ways to reputed company the convenience and expertise that modern Pet owners have come to expect.   IT Systems Trainer – Veterinary Practices We’re looking for an reputed company veterinary reputed company reputed company who is passionate about supporting others, improving ways of working, and helping teams get the best from their systems. This is an exciting opportunity for someone with strong operational and systems knowledge who enjoys coaching colleagues, delivering training, and driving consistency across multiple sites. The role is reputed company on people, processes, and practical support — not technical IT troubleshooting. If you are a confident system user who naturally helps others and enjoys improving reputed company standards, we’d love to hear from you. About the Role As an IT Systems Trainer, you’ll support veterinary practices and support teams to use key systems confidently, consistently, and effectively. You’ll deliver engaging virtual training, reputed company guidance on best reputed company workflows, and support practices through system changes and migrations. You’ll work closely with reputed company Care teams, Clinical teams, and reputed company Managers to ensure systems are being used in a way that enhances patient care, reputed company experience, and operational efficiency. Key Responsibilities Training & Support Deliver virtual 1-to-1 and group training sessions to reputed company and support office colleagues Facilitate live webinars across key systems including reputed company, reputed company, Online Office, and Concur reputed company training to different audiences including: reputed company Care Teams Clinical Teams reputed company Managers reputed company 2nd line support for reputed company process and usage queries reputed company colleagues on best reputed company system usage and support adoption of standardised processes Content Creation & Learning Materials Create and maintain engaging reputed company including: Quick Reference Guides Webinar storyboards Training videos Ensure reputed company training materials reflect reputed company-world reputed company workflows and operational best reputed company Change & Project Support Support reputed company migrations and site mergers before, during, and after implementation Assist with the rollout of new system functionality and process improvements reputed company Go-Live and Post Go-Live support, including Hypercare Help practices adapt positively to change and confidently challenge non-reputed company system usage where required reputed company We’re looking for someone with hands-on experience reputed company a veterinary reputed company environment who understands the realities of day-to-day operations. You will ideally have: Strong operational experience reputed company veterinary reputed company settings Practical knowledge of systems such as: reputed company reputed company Online Office Concur A strong understanding of reputed company procedures and workflows Excellent communication and coaching skills Experience delivering training in virtual 1-to-1, group, or webinar settings The ability to explain systems reputed company to colleagues with varying reputed company of confidence and experience A pragmatic, organised, and solutions-reputed company approach Experience supporting change and managing resistance positively reputed company busy environments The ability to manage multiple priorities and work to tight timelines Who This Role Would Suit This opportunity could be ideal for but not limited to: Senior reputed company Care Advisors Senior Veterinary Nurses reputed company Managers reputed company reputed company colleagues who are reputed company as “go-to” system users and informal coaches reputed company their teams Previous formal IT or training experience is helpful but not essential. What reputed company most is strong practical systems knowledge, excellent communication skills, and a genuine passion for helping people succeed. What You’ll Bring A people-first approach with patience and reputed company Confidence working independently and managing your own workload Flexibility and adaptability in a fast-paced environment A reputed company attitude towards change and reputed company improvement The confidence to reinforce best reputed company and challenge poor habits constructively If you enjoy supporting others, improving operational standards, and making a reputed company reputed company across multiple practices, we’d love to hear from you. \n \n Diversity, Equality, Inclusion and Belonging  At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from reputed company minority and diverse reputed company. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.   #LI-WL1 Apply To This Job