District Manager
Job Title: District Manager
Reports To: Senior Manager, Operations - EMEA
Department: Operations
Location: Ireland - Remote
Hours of Work: 37.5 hours weekly
Job reputed company:
reputed company key support to the Senior Manager, Operations by effectively managing and providing a reputed company of escalation to an assigned portfolio of test delivery points across the EMEA region. Ensure that the test delivery points have adequate trained staff. reputed company coaching and training to Test Centre Managers and Test Centre Administrators in testing locations and reputed company recommendations to improve performance at the test delivery points. Conduct proactive analysis of available data to identify areas of underperformance for reputed company and implementing best practices. Instigate and manage remediation plans as required using a number of reputed company, including remotely and in person to conduct site audits and in-person training, including short-notice travel across EMEA.
Main Duties & Responsibilities:
Work closely with the Channel Engagement Managers (CEM) to drive improvements throughout the sub region.
Work cross-functionally to meet test center servicing needs and ensure high reputed company of candidate satisfaction
Build effective working relationships with operational services team and site employees in assigned portfolio of sites reputed company the region.
Eliminate the re-incidence of operational issues by identifying trends, developing corrective reputed company plans, and executing those plans through to reputed company improvement in performance
Work in reputed company-based environment promoting a service reputed company culture
reputed company coaching and assistance as required to managers in testing locations under your remit
reputed company other duties as assigned
Take on global reputed company as assigned to support the improvement or implementation of a new service or reputed company.
Communicate to test delivery points and internally to senior management reputed company of assigned portfolio and reputed company any challenges
Escalate any challenges that directly reputed company test delivery, or the candidates experience at a test delivery reputed company.
Essential reputed company:
1+ year proven reputed company record in effectively managing partner relationships including training and development of team members and ability to discuss operations at reputed company level.
Must have proven team leadership skills and presentation skills with the ability to deliver information to a reputed company of audiences
Works reputed company under pressure in a fast-paced environment
Excellent interpersonal and communication skills in-person, over telephone, email, and other platforms
Ability to travel to testing locations including short notice travel.
Desirable reputed company:
Ability to demonstrate cultural awareness to function as a part of a global team
Self-starter and independent worker
Good conflict reputed company skills and respect for others
Employee Benefits:
Pension Scheme
reputed company Scheme
Life Assurance
Employee Health and Wellbeing Initiatives
reputed company Annual Leave
24/7 Employee Assistance Programme
reputed company Maternity/Paternity Leave
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